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Plzzz answer me .. I have WD 1TB outer HD and i do erase for it but i need to recovery my files ? I am try all recovery program but it dose not work ?? plzzz do you have solution to my problem ? plzz answer

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  • dr_adnan94
    dr_adnan94 Feb 13, 2014

    I have pc windows 7 ... and wd 1TB outer HD ... the problem that by mistake I erase my passport :( plzz what can I do to recover my data and how can you help me plzz answer me



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  • 14 Answers

Hi, You have a one TB external harddrive. You plug it into your USB port. on your computer click start, click computer. question: does it show there. is there an icon? If so click open. what happens?

Posted on Feb 14, 2014

  • John Peabody
    John Peabody Feb 14, 2014

    Hi, You have a one TB external harddrive. You plug it into your USB port. on your computer click start, click computer. question: does it show there. is there an icon? If so click open. what happens?




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Posted on Jan 02, 2017

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SOURCE: slow WD World Edition HD

I understand your pain. Mine was always slow, but it's by design. I am sure the limitation is the amount of RAM it has, because everytime it needs to access data, the RAM is so small that it will have to go back to the drive just to re-read an index. When mine died after 1.5 yrs, I took it apart and found a WD5000AAKS SATA 7200rpm drive. Performance of the drive should be excellent, but in that little plastic box that is acting like a stand-alone NT server, performance is s-l-o-w. As a MyBook, it's best used as a backup unit, but be sure you have a backup of that, since it is highly unlikely it will live much more than 12 months, if that, because it has no forced cooling. See other issues on this site with regard to other MyBooks.

Posted on Dec 09, 2008

  • 696 Answers


Hi First things first, is the light on the front still coming on? If not try a new power supply or moving the drive to a new shell as the problem is either in the AC adapter or in the shell.

If the light is on it only confirms that you have power, but first try a different set of USB ports and if that doesn't work try a different computer. If it works on the other ports, no biggy, use it there. If it doesn't and works on a different computer then it's likely your registry entry for the device is damaged, get back to me if that is the case. If it doesn't work on other ports or another computer then it's likely the circuitry of either the drive or shell is damaged, take it to a computer store and have the techs swap it into a new shell(about $40). Then have them test it, if it works you're done, if not then it is the circuitry in the drive itself that is damaged and you will need to send it for data recovery if you want the files back.

Send me an update once you have tried these suggestions and let me know how you made out. If you require the help of a pro for the final steps, reply with your country and region and I will locate a reputable facility to assist you further.


Posted on Jun 04, 2009

  • 10 Answers

SOURCE: WD My book flashing light

I think you have burn your power supply coord! Sometime powercoord have the same plug but the voltage are not the same laptop run sometime at 18v when hd is at 12v. On your HD look arround the power coord hole, you should be able to find wich voltage you need to operate it!

Posted on Jul 07, 2009

  • 2 Answers

SOURCE: I cant move large video file from my laptop to my 1TB WD Drive

Reformat the drive from Fat32 to NTFS.
Largest file size on Fat32 is 4 gig

Posted on Oct 14, 2009

  • 185 Answers

SOURCE: WD ext hard drive cant access files - I/O error (think its bust)

Chances are the drop jarred loose something in the drive that on;y caused problems when the disks stopped spinning and started again. Here is a list of recovery tools that would do the job if there is something there to recover. you will know within a couple minutes whether there is anything recoverable.
If it is that important you can send the drive off to and they should be able to get the files.

Posted on Jan 01, 2010

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WD External Hard Drive Passport Ultra Beginner's Questions

Usually with an external hard drive it's not necessary for it to copy over an existing backup or at least you can program your PC not to do this. What will happen is you will have several different copies of backup's and you will have to decide if you want to erase the others and keep the most resent one. Yes your file will be saved withing the backup but if you change the file name it will file this as a new file

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There are several free file recovery programs out there. However if the password is still in effect then these won't matter. If it's wiped like the rest of the drive then recovered you then have the same problem have the same problem. If the recovery program does work it usually wants a different drive to write the files to.

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I have 1 TB WD and i wanted to delete all files. Ques? will all those files will remain in my 1TB WD? or do i have to have it nuked to clear all the files? Please advised?

If you just press delete the files will stay hidden on the HD. If you want to flush the HD clean just format it. When you get the format option do not choose the quick option but choose slow.It will take longer time but will erase all data .

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Hi All , I have a 1TB WD HDD which i accidently removed when it was running.After that it has been noticed that the hard disk is not getting recognized on any machine. When i used a trial recovery...

Hi pavi66
A trial recovery software will show you the files present on your drive but will not let you recover them ! You need it and they need your monney , so , buy it or try Recuva from
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I'm sorry to say that this may be due to a corrupt HDD. WD Hard drives tend to die far too fast (I know too well unfortunately).
If this is under warranty, I would call up WD support service for a free replacement.
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