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Uninstalled magicjack now I cannot reinstall

Magic jack stopped working I contacted tech support three times to no result I uninstalled it on control panel now cannot reinstall

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To uninstall your magicJack, please go to control panel and remove it from the list of currently installed programs.
Windows XP

    1. Click Start, click Control Panel, and then double-click Add or Remove Programs.
    2. In the Currently installed programs box, click magicJack, and then click Remove.
    3. If you are prompted to confirm the removal of the program, click Yes.
Windows Vista/Windows 7
    1. Click Start, click Control Panel, click Programs, and click Programs and Features.
    2. In the Currently installed programs box, select magicJack, and then click Uninstall.
    3. If you are prompted to confirm the removal of the program, click Yes.
To reinstall your magicJack, simply plug it back in and it will automatically reinstall, as long as you have a good internet connection. Check you do not have anti-virus software or a firewall problem.
Put in "error 20" in the search engine on this webpage

What Is Voice Over IP Frequently Asked Questions magicJack and check out the pdf file for settings in this case.

Posted on Feb 04, 2015

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Posted on Jan 02, 2017

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2 Answers

My Magic Jack stopped working a while back and I unplugged it and misplaced the adapter. How do I go about purchasing a new one. And how do I check my account?


MagicJack Phone Number

561-594-9925

MagicJack phone support
First describe why you are phoning below to find targeted help and save time. If you decide to phone MagicJack:You get a recording, but do get to speak to an actual person. For billing matters only.
17 mins average hold time - call Mon-Sat 10am-7pm EST

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1 Answer

H0w do i get an existing magic jack to work, i had to buy new computer but now when i log in it asks for pin number. There was never a pin number


Use Magic Jack's Live Chat feature and they will set it up for you. Click the link or type the link into the address bar at top of browser http://magicjack.com/techchat/

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My magic jack plus will not work and I am wondering if the electrical connector is bad.


Go to the magic jack website and update your adapter. Also try different USB ports and reboot your computer with magic jack connected. If the computer does not recognize the adapter, try disconnectin and reconnecting into different ports. There is a update option on magic jack website and tech support as well.

Nov 04, 2014 | magicJack PLUS VOIP Phone Adapter

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Why will my magic jack work plugged into the wall outlet?


This is a common problem with the magicjack. It works when plugged into a USB port on the computer, but not when plugged into an AC wall socket.

Problem:
The separate power converter module has failed.
When the magicjack is plugged into your computer USB port, it is getting power directly from the 5 volt source in the USB port.
In order to use AC wall current to power the magicjack, a power converter module is needed. That module contains a transformer and rectifier that coverts 115V AC into 5V DC. That module is no longer supplying 5V to the magicjack.

Tech section - you can probably skip this part:
The problem is poor quality low ESR electrolytic capacitors in the power module. ESR is Equivalent Series Resistance. A low number is good, high is bad. The ESR of a capacitor is measured with an ESR meter.
The 5V output of the power module measured only 3.5V. I took the power module apart to to trouble shoot. I found two 220uF 10V capacitors that were labelled "Low ESR" (C8 and C9). I measured the ESR of these caps and C8 measured 1.5 Ohms. I replaced the C8 cap and it fixed the problem. 5V output was restored.

Solution:
I do not recommend repairing these power modules. I did it out of curiosity. These modules are very cheap.
Magicjack is aware of the problem and offers a replacement. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".
will-magic-jack-work-plugged-into-wall-mbz13odsyguuiirp1214tyyc-2-0.jpg will-magic-jack-work-plugged-into-wall-mbz13odsyguuiirp1214tyyc-2-1.jpg

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Macintosh MagicJack Plus software application download please


unplug your magic jack and reinstall it into the computer. the software should load

Jul 01, 2014 | magicJack PLUS VOIP Phone Adapter

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My magic jack do not work , I can not call out and can not get call .


Try uninstalling and reinstalling the magic jack software.

Note: The magicjack software needs to be running in order to receive and make calls.

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1 Answer

Magicjack problems


No outgoing calls, ok incoming calls.
If your magicJack does not read "Enter Number Here To Call" please contact Tech Chat for additional trouble shooting help.

International VoIP Phone Service Customer Care Support magicJack

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Warning message being displayed when magicjack is plugged


My Magic Jack was working fine. One day I got some viruses in my computer and I ran setup CD.After that magic jack is not working, it always display "Warning you must plug magic jack into usb".
I tried to chat with tech persons so many times and tried many methods but when they say "now unplug and plug in" , then magic jack home page opened on chating window (always) and stopped chating.

and still I'm getting same 'warning' message.

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23 Answers

Warning you must plug magicjack into usb


I was receiving "You must plug magic jack into usb" error
This is the fix that worked:
please download and Run the remover :
http://upgrades.talk4free.com/tools/mjRemover.exe
after you have done that , download the MS Fix http://go.microsoft.com/?linkid=9645377
then Run the UPGRADE http://upgrades.magicjack.com/upgrade/upgrade.exe

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