Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

1 Answer

Dyson dc14 stopped working.....it does not switch on. I have checked the switch it seems fine.....changed the fuse even that did not resolve the problem....taken the filter out cleaned it and put it b

It does not switch on. I have checked the switch it seems fine.....changed the fuse even that did not resolve the problem....taken the filter out cleaned it and put it back ..again no joy....what else can there be...if it is motor then should I have not smelt something burning....not sure what else to check.

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Did you drop the handle on the floor? or against the wall. If the turn on switch is in the handle, it can dislocate the power source. best to take it in to a repair shop, but sometimes it's an easy fix if you are mechanically inclined.

Posted on Feb 13, 2014

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: my vacuum won't turn on

    Hi, Darran from Dyson here. It is possible that the thermal cutout has activated as your machine may have become too warm during use. If you leave it for an hour or two and see if it switches back on then we would recommend checking your filter and checking your machine for a blockage. If you need any further advice, call us on 0800 298 0298 if in the UK or 1-800-MYDYSON if in the US to speak to one of our customer service advisors. Thanks.

    Posted on Apr 15, 2009

    tvservice306
    • 458 Answers

    SOURCE: Dyson DC14 Loud shrill whistle noise

    Check and cleaning Brushbar Assy and Violet Cyclone Assy or replaced Brushbar Assy and Clutch Assy

    Posted on Nov 04, 2009

    Samyfam
    • 379 Answers

    SOURCE: dyson dc14 died, no power after burning smrll

    It sounds like the motor has overheated and has now been irrepairable damaged.
    The motor has a built in over-current trip to protect itself (and you if it seriously overheated and caught fire). This normally automatically resets itself, however if the motor has just about had it, the moment it is switched on, it just trips again.

    The primary cause of motors overheating is that the filters are not cleaned or replaced frequently enough. Dont be fooled by Dyson's "lifetime filters". They need to be regularly cleaned and replaced when necessary.

    Replacement motors are avaible on eBay for about £25, however repalcing one requires good DIY skills and tools.

    Have a look at www.dysonmedic.com and see if you feel you can tackle it yourself. If not, take it to a repair shop or call the Dyson helpline.

    Posted on Nov 07, 2009

    Testimonial: "thanks so much for taking the time to reply...sounds like we need a replacement!!!...will get the dyson ball this time..hope it's good! thanks again!"

    • 1 Answer

    SOURCE: Dyson DC 25 Ball - no power to motor

    Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.

    Posted on Apr 18, 2010

    Dysonteam
    • 167 Answers

    SOURCE: We have a dyson dc14 and the beater bar stopped

    Hi its Darran at Dyson.

    Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.

    If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service

    Posted on Apr 19, 2010

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    How do I fix the carpet brush on my dyson dc14 vacuum?


    this is what is is broken it is the clutch Dyson clutch belt assembly for DC07 amp DC14 900252 04 473

    most likley needs to be changed it is also a good idea to change the roller brush at this point also

    Dyson Dc 07 14 33 Upright Models oem 904174 01

    Jun 12, 2016 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    My dyson is not picking up as it should. I need the nearest location for repair center near Kittanning PA


    Hi JoAnn, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty with your DC14. We're happy to help you locate a repair center, but performance issues are usually very simple to resolve, and we may even be able to resolve this right over the phone.

    You might want to take a look at our online Support guide, as this will help you diagnose and resolve any issues: http://content.dyson.com/support/help.asp?article=626&product=DC14-ANIMAL_US

    If you would like some further advice after you've given this a try, please email your contact details to us at askdysonUS@dyson.com. One of our experts will be in touch as soon as possible to walk you through some further troubleshooting checks.

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Aug 06, 2013 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    Working well, switched off, moved downstairs, wouldn't restart- no power. leads and fuse checked with no problems?


    Hi there,

    Sorry to hear you're having difficulties with your DC14 All Floors. Like most Dyson cleaners, your DC14 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:

    http://www.dyson.com/support/help.asp?article=626&product=DC14-ALLFLOORS_US

    The correct way to wash the filter is shown in the video linked below. The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 12 hours.

    http://www.dyson.com/support/help.asp?article=1461&product=DC14-ALLFLOORS_US

    By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Aug 23, 2011 | Dyson DC14 All floors Bagless Upright...

    1 Answer

    Power head does not work on extension hose - I have tried to clear every thing from the hose- the hose works fine, but the vacuum controlled power head brush will not rotate.


    Hi there,

    Sorry to hear you're having difficulties using the turbinehead on your DC14. If you've checked the hose for blockages, the issue may lie with the turbinehead itself. The following guide shows how to dismantle it and check for obstructions:

    http://www.dyson.com/support/help.asp?article=879&product=DC14-ANIMAL_US

    Hopefully this should resolve the issue. However, if you're still concerned, please get in touch with us directly so one of our experts can run though some troubleshooting over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Customer Service

    Aug 10, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    I have a DC14 upright. When the Dyson is upright and switched on it runs fine. Whrn I lower the handle to start hoovering, the Dyson makes a loud noise


    Hi there,

    Sorry to hear you're having difficulties with your DC14. The brush control of your cleaner includes a safety feature which makes a ratcheting sound to warn you when the brushbar is jammed. For a step-by-step illustrated guide demonstrating how to check for and remove obstructions from the cleaner head and brushbar, please see the link below:

    http://www.dyson.com/support/help.asp?article=669&product=DC14-ALLFLOORS_US

    By removing any threads, hair, or other obstructions which may be preventing the brushbar from spinning freely, you should be able to resolve your problem. However, if you've tried this and are still having difficulties, please get in touch with us directly so one of our experts can run through some troubleshooting over the phone with you. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Customer Service

    Jul 29, 2011 | Dyson DC14 All Floors Upright Vacuum...

    1 Answer

    My dyson dc14 wont turn on at all


    Hi I would suggest you first check the Fuse in the plug. This is quite common.

    If after chnaging the fuse the machine still doesnt work then please come back to us. Let us know that you have checked the fuse andthe machine still wont switch on.

    Im confident it will only be the fuse. Unless you have had strange noises or funny smells coming from the machine.

    Oct 26, 2010 | Dyson DC14 All Floors Upright Vacuum...

    1 Answer

    We have a DC14 burning smell then not working


    i am afraid that is ur motor that has blown this can be easily repaired by dyson ring the no. on the vac full service and repair only £60

    Mar 20, 2010 | Dyson DC14 Bagless Upright Cyclonic Vacuum

    1 Answer

    My dyson dc14 suddenly stopped working while vacuuming. What should I do?


    Check mains fuse, if OK, suspect mains cable broken where it enters the machine. Wriggle the cable with the machine switched on.
    If it's done a lot of work, the motor brushes could be worn out.

    Jul 31, 2009 | Dyson DC14 All floors Bagless Upright...

    1 Answer

    Dyson DC04 not working


    Have you trod on the cable at all, sometimes the cable breaks inside the sheathing, test by switching on and wiggling cable where it enters machine, if it starts then thats your problem, easy to fix, disassemble switch, cut off and discard 6 inches of cable then reattach the reamaining.

    May 29, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

    Not finding what you are looking for?
    Dyson DC14 All floors Bagless Upright Cyclonic Vacuum Logo

    84 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dyson Vacuums Experts

    AskDyson
    AskDyson

    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18394 Answers

    Samyfam
    Samyfam

    Level 3 Expert

    379 Answers

    Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...