Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum
It does not switch on. I have checked the switch it seems fine.....changed the fuse even that did not resolve the problem....taken the filter out cleaned it and put it back ..again no joy....what else can there be...if it is motor then should I have not smelt something burning....not sure what else to check.
Did you drop the handle on the floor? or against the wall. If the turn on switch is in the handle, it can dislocate the power source. best to take it in to a repair shop, but sometimes it's an easy fix if you are mechanically inclined.
Posted on Feb 13, 2014
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Posted on Jan 02, 2017
SOURCE: my vacuum won't turn on
Hi, Darran from Dyson here. It is possible that the thermal cutout has activated as your machine may have become too warm during use. If you leave it for an hour or two and see if it switches back on then we would recommend checking your filter and checking your machine for a blockage. If you need any further advice, call us on 0800 298 0298 if in the UK or 1-800-MYDYSON if in the US to speak to one of our customer service advisors. Thanks.
Posted on Apr 15, 2009
It sounds like the motor has overheated and has now been irrepairable damaged.
The motor has a built in over-current trip to protect itself (and you if it seriously overheated and caught fire). This normally automatically resets itself, however if the motor has just about had it, the moment it is switched on, it just trips again.
The primary cause of motors overheating is that the filters are not cleaned or replaced frequently enough. Dont be fooled by Dyson's "lifetime filters". They need to be regularly cleaned and replaced when necessary.
Replacement motors are avaible on eBay for about £25, however repalcing one requires good DIY skills and tools.
Have a look at www.dysonmedic.com and see if you feel you can tackle it yourself. If not, take it to a repair shop or call the Dyson helpline.
Posted on Nov 07, 2009
Testimonial: "thanks so much for taking the time to reply...sounds like we need a replacement!!!...will get the dyson ball this time..hope it's good! thanks again!"
Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.
Posted on Apr 18, 2010
Hi its Darran at Dyson.
Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.
If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
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