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Error code 5 means the water flow is obstructed. Here are possible locations:
1- The machine was not descaled. Calcium deposits are clogging the water system.
2- The flow meter is not passing impulses for water flow speed & quantity.
3- Descale Descale Descale.
Before you select the automatic descaling, make a few espresso without adding coffee grounds. The automatic cycle does not clean the coffee side of the machine. You have to do it intentionally.
This error is because:
1- Flow meter is blocked & not sending signal of water flow.
2- Entire hydraulic system is filled with Calcium deposits and slowed down flow of water.
1- Open the machine and manually clean flow meter. It is located between the water tank & the pump.
2- Follow this by manually descaling the machine. Seelink. Do not use automatic descaling method suggested by Jura.
Stop using Filter cartridges as the machine reminders for descaling are silenced by use of filters. Services Unlimited Inc Parts Guru Since 1988
The coffee grind is too fine, or you are tamping too hard, First remove the portafilter and press the brew button if water flows move on if not remove the shower and clean. Now that we have a nice flow of water without the portafilter. Now we will add coffee to the portafilter, and level it out, do not tamp and try to run a coffee, if that works then the Tamp is the problem, if you tamp and still have the problem then the grind is too fine.
Sounds like you need to prime the water pump. Remove the filter holder, open the steam knob and then press the coffee delivery switch. Wait for water to flow consistently from the steamer and then close the steam knob. Water should then be forced to flow through the goup head (coffee head). If you cannot get water to flow from steamer then the pump may have already been damaged or it may have been faulty from the start. If water will flow through steamer but not for the coffee, then the group head is blocked. Good luck hope this helps and remember that all machines should be primed like this before use.
Try open the grind adjustment knob to the max. # 16 and then try again. Push the buton after the water starts to flow until the fourth coffee, and then let it brew. If it clears and brews , turn the knob back to a # higher than what caused the problem. If that doesn't do it , you have a blockage in the brew head under the manifold, and that is an other fix.
Check the big fitting on the back of the brewer, there is a micro filter in there, that might be blocked, if not then check the solenoid behind the front panel. Easiest way to make sure tank is full is to pour water in through the manual fill and let it flow out the sprayhead.
Switch off the machine.
Pour a descaling product into the water tank.
Switch the machine on to the programming mode(see below). Place a large container under the steam/hot water dispensing tube and open the steam/hot water knob slowly, turning it counterclockwise.
Turn on the machine by pressing the main switch and let the descaling product flow out of the dispensing tube for approx. 1 min.
Close the knob again.
Turn off the machine with the main switch and let the solution take effect for approx. 5 minutes.
Repeat this procedure two or three times, to allow all of the descaling product in the water tank to flow out of the dispensing tube.
As soon as descaling has been carried out, rinse the tank thoroughly and fill it with fresh water.
Switch on the machine and let fresh water (approx. 2 l) flow out of the steam/hot water dispensing tube in order to rinse away residue.
The machine is now ready for operation.
When the machine is on, the warning light switches off automatically, by pressing the steam selection button for at least 5 seconds.
To enter the programming mode, turn the machine
off with the main switch.
Press steam , espresso coffee and the
main switch at the same time.