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Kenmore side by side refrigerator and freezer is not cold

I woke up opened the freezer and some of the vegetables were thawing and ice was getting wet. The compressor did not go on. The lights worked fine in the fridg and the freezer. After emtpying the contents, I decided to clean the fridg. When I swiped the rag across the controls (which are located on the top-most portion of the front perimeter), the compressor kicked on and acheived proper temperature before the day ended. The Kenmore is about 7 years old. Do I have a problem? Did it fix itself?

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  • 6 more comments 
  • SEFR Oct 27, 2007

    Dear watugot



    The model # is 106.59532990. And Thank you for the quick response! Awesome.

  • SEFR Oct 27, 2007

    Dear watugot



    the model # is 106.59532990.



    thank you for your quick reply. Awesome.

  • SEFR Oct 27, 2007

    Hi Mike



    The fans/compressor was running so I turned that dial to a point where the fans shut down (not too successful the first two times because I went too far and the fans kick off then right back on).  It took exactly 20 minutes to turn back on.  So is it the thermostat? If so, can I fix it myself?



    Dave

  • SEFR Oct 30, 2007

    Hi Mike



    Thanks for checking in. Saturday when I went to the parts store, it was closed - got there 15 min. late and it wasn't open on Sunday. In the meantime, my wife made a reservation for SEARS to come out - that happens today. So, I figure, "what the heck, I'll let them do it." I'll let you know what SEARS diagnoses and their estimate.



    Dave

  • SEFR Oct 30, 2007

    Mike

    Sears did the job and replaced both the therm and the timer as he insisted you can't be sure it isn't stuck so for the extra 30 bucks I went for it. Feeling like a sap. You might feel good that I hit him with all of your expertise on how to check the timer and the thermostat (just to give it to him a little) butI still caved.

    Thaks for yuor help.



    Next time. I am fixing it.


    Dave

  • SEFR Oct 31, 2007

    Thanks, Mike. Take care. Dave

  • mjmarti Nov 05, 2007

    ge MODEL TPX24PRYFWW. Stopped running. My daughter opened and closed door and it strted running again. Stopped again a few weeks later. opened door and light was on. Began pulling unit out from wall and it started running again. Would best bet be thermostat or defrost timer sticking. What is best way to figure out or should I just replace both and be done with it.




































  • sdeluca Mar 16, 2009

    I have a side by side refrigerator/freezer and all of a sudden the freezer was starting to thaw everything and the refrigerator also became warm. I was told the pump in the compressor was shot. Is this a possibility?

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  • 290 Answers

It most likely did not fix itself and will give trouble again in the future. If you will post the complete model number I will try to tell you what to look for if it happens again and the most likely components to cause the problem. If it has knobs that you turn for the temp control, you probably have a sticking thermostat that started working when you bumped it with the rag, but it could also have been a defrost timer that was sticking, or it could just have been a coincedence that it started working at that time.

Posted on Oct 27, 2007

  • 2 more comments 
  • Michael  Lindley
    Michael Lindley Oct 27, 2007

    Thanks for the model.

    You have a fairly simple control sytem. If nothing was running at all when you opened it ( no fan running in the freezer), You have either a sticking thermostat (most likely) or a sticking defrost timer. You can check the timer the easiest.

    Look under the control box in the fridge and you will see a hole toward the right rear side. Inside the hole you will see a small dial that is designed to be turned with a screw driver one way only.

    When the compressor and fans are running, turn the dial around until you hear a loud click and everything turns off. You should hear the timer motor running slightly. The timers are usually set for 20-30 minute defrost cycles so leave it alone for about 40 minutes. It should click itself back on when the timer runs through the cycle. If it doesn't click back on by itself, you need a timer. It is important that you do this when the unit is running because if the thermostat is not calling for cooling, the timer will not get power to go through the cycle and give you a false diagnosis.

    If the timer works properly, you probably need a thermostat. The only true way to check it is with a volt/ohm meter at the time that it is sticking. Which is almost impossible for a repairman to be there at the same time it decides to stick.

    If your problem is that the compressor is off but the fan is running, you may have a compressor relay that is going out.

    As for the quick response, it was just luck. I happened to be fiddling around on the computer while drinking the morning coffe while everybody else is still asleep. Most of the experts on here are repairmen by day and do this in our spare time.

    Post back with what you find out.

    Thanks/Mike

  • Michael  Lindley
    Michael Lindley Oct 27, 2007

    You should be able repair it yourself. It is not hard, just a little aggrevating sometimes.

    I remove the knobs and pop off the faceplate with a knife blade. There are 2 screws that hold the control under the face plate and 2 under the control box that hold it to the top of the fridge. You will have to remove the long cover that runs down the top left corner of the fridge and the cover from the damper. Before you drop the control box, unplug the fridge because there will be exposed wires on the thermostat.

    You can take the covers and control loose and see how it is put together to see if it is something you want to tackle.

    I always advise caution with the new thermostat that you don't kink or break the long metal tube that comes from it. It is pretty durable, but you need to be careful with it.

    You can go to sears.com, click on parts and enter your model number to pull up a parts list and look at a diagram of all the parts.

    Post back if you need further help.

    Thanks/Mike

  • Michael  Lindley
    Michael Lindley Oct 30, 2007

    Dave

    Just wanted to follow up on your fridge and see if you got it figured out yet.

    Thanks/Mike

  • Michael  Lindley
    Michael Lindley Oct 30, 2007

    HA HA

    Well, you can't blame the guy for covering his butt. There is a small chance it was the timer, but not likely. At least you do have a 90 day warranty if it gives you any trouble. Glad I could be of help. I would appreciate you rating my solution solved if you don't care.

    Thanks/Mike

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