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Kenmore side by side refrigerator and freezer is not cold

I woke up opened the freezer and some of the vegetables were thawing and ice was getting wet. The compressor did not go on. The lights worked fine in the fridg and the freezer. After emtpying the contents, I decided to clean the fridg. When I swiped the rag across the controls (which are located on the top-most portion of the front perimeter), the compressor kicked on and acheived proper temperature before the day ended. The Kenmore is about 7 years old. Do I have a problem? Did it fix itself?

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Re: Kenmore side by side refrigerator and freezer is not...

It most likely did not fix itself and will give trouble again in the future. If you will post the complete model number I will try to tell you what to look for if it happens again and the most likely components to cause the problem. If it has knobs that you turn for the temp control, you probably have a sticking thermostat that started working when you bumped it with the rag, but it could also have been a defrost timer that was sticking, or it could just have been a coincedence that it started working at that time.

Posted on Oct 27, 2007

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