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When I photocopy or scan a document with my samsung CLX-6220FX a pink/purple vertical line appears down the left hand side. I have tried cleaning but nothing seems to be getting rid of it. But it does not happen when we print. I have tried changing cartridges and still no luck.

Posted by Anonymous on


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Posted on Jan 02, 2017

  • 161 Answers

SOURCE: Samsung CLX-3160FN All in One Printer

You have a small trace dust or error correction fluid (like Liquid Paper) allocated in the thin, rectangular piece of glass that seats to the left side of the scanning glass. Clean this small glass carefully and the problem should go away.

Be blessed.

Posted on Sep 29, 2008

  • 188 Answers

SOURCE: C524 has narrow vertical slashes down left hand side

This problem is 99% of the time the photoconductor. Try removing and reseating. If this does not work, try another one. Even though you state that you just replaced it, on rare occasions, defective ones get shipped out. Usually the manufacture will replace the defective unit for you when this happens. Also make sure that the locking tab that holds the developer in place did not crack and therefore loose. I have seen this many times where the clip that holds the developer is damaged.

Posted on Oct 06, 2008

  • 126 Answers

SOURCE: I changed the black ink cartridge and the printer

Calibrate your new blank ink cartridge, have some nozzle check, cleaning check, and printer alignment. This are procedure that new ink cartridge will have to calibrate before you use. Epson printer are very sensitive when capable of changing ink cartridge. Unlink HP directly work without any print test because the cartridge head and ink join together, Epson with ink cartridge and the head separate.
Have some test on it at Printer Maintenance.
I'm sure 100% works on it.
Good luck!

Posted on Sep 23, 2009

  • 1 Answer

SOURCE: Epsom RX420 all in one

Silly daft me, never usually change the setting on the scanner, and didn`t know that having left a folder on top of the scanner the other day it must have nudged the setting and altered it.

Settings are quite tiny and it was dark and the room not very well lit where the printer is, so it was trial and elimination and only after pratically looking through a magnifying glass sorted it.

Alls ok now, thanks for asking.


Posted on Jan 21, 2010

  • 4070 Answers

SOURCE: When I photocopy a document, a thick black line

Hi! As a first course of action I strongly suggest that you run cleaning on the printer properties. This may get rid of the black line. HOpe this helps and thank you for using FixYa!

Posted on Sep 24, 2010

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