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Computer crashed and i can't restore it, black screen

Avg representative that I talked with told me that the back door to my computer is wide open and had a lot of errors in my computer. For $200 he could fix it, after I spent $87.00 to purchase AVG. He had remote access to my computer and now it won't boot. Which means I probably have to take it someplace to get it repaired. So basically, AVG is a junk anti-virus program. The AVG window would come up and say that my computer was protected and obviously it wasn't.

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Take your computer to a knowledgeable, competent repairer to get it straightened out. the problem is not with the AVG software but how you went about using it.

Posted on Feb 13, 2014


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Posted on Jan 02, 2017

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SOURCE: avg 8 removal problem....

hi iam sharu
The recommended procedure is a time consuming one. You must download the latest version of AVG from the website, and then run it.

1) Click on the following link and download AVG to your desktop

2) Double-click on the downloaded file to run it
3) AVG will present you with three options to choose from. Choose the Uninstall option to completely uninstall AVG

Add/Remove Components - choose if you want to add/remove some components or reinstall the entire AVG program
Repair installation - this option repairs or reinstalls missing or damaged components of AVG
Uninstall - this option removes the AVG program from your PC

4) Once the uninstall has completed, restart your computer. You can then proceed to install another antivirus or install AVG again.

Posted on Jan 10, 2009

  • 47 Answers

SOURCE: Problem in updating Avg 8.0 Anti-Virus

Reinstall AVG it seems there is a problem in Your registry files.

Posted on Jan 12, 2009

SOURCE: AVG anti virus 8.5 Update Manager fails to connect

please unblock ur avg updater in the firewall u use...

Posted on Sep 25, 2009

  • 107 Answers

SOURCE: avg anti-virus will not install

check for virus or another anti virus software was installed

Posted on Oct 08, 2009

  • 1121 Answers

SOURCE: i downloaded avg 9.0 (upgrade from 8.5) and

now avg 9 has now new network secure utils, so you need to reinstall and take some special attention on network config.

Posted on Dec 29, 2009

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I have a Dell Studio 14z,purchased August 2009, in which the laptop continually crashes. After scanning and re-booting a blue warning screen will appear stating to protect the computer it will shut down....

This sounds like one or more of your Windows critical files have become corrupt.

The first thing you should try is restoring your computer to your last restore point. Essentially this means restoring the operating system files to a previous point in time where the corruption does not exist. This will not affect any of your data or programs however if you have anything on there that is not backed up and it's very important to you I would recommend you back the files to a USB memory stick or similar.

Once you have done the try the steps outlined below, if this does not resolve your issue reply to this post and we can try something else-

1. Shut down the computer.
2. Turn the computer on and immediately press F8 repeatedly until you get the "Advanced Boot Options" menu.
3. use the down arrow to select "Safe Mode" and press enter.
4. Window is should start with a "Help" window.
5. In the help window there is an underlined "What is System Restore?"
Click on that and "Click to open System Restore"
6. click on that and a new window comes up recommending restoring to a previous state.
7. Click ok and the operating system should restore your computer successfully and reboot into normal mode.


Aug 03, 2010 | Computers & Internet

1 Answer

Installing windows xp into acer aspire m1640 need help the computer is falling to boot intead is showing a blue screen

The blue screen represents your Windows XP hasn't failed to install but has crashed and given you an error. The only way to fix this is to restore it to the original Windows and than try again. This mostly happends with boot leg copies of Windows XP and speaking from experience your better off buying the disc from the store so if this ever happends again your covered. If you DID buy the disc, then talk to your supplier and they should give you a new copy or install it for you.

Hope this helps ^^. Please don't forget to rate, Thanks

Feb 24, 2010 | Acer Aspire M1640 Refurbished Intel...

4 Answers

My computer is very slow and there is virus what l have to do?

Go to this site

and run a full scan - this will remove most of the viruses on your computer. Should help speed it up as well.

Once thats done, install AVG Free and run a full scan

Install for AVG ->

Once AVG is done scanning, i'd also install and run SpyBot S&D to remove any other infections that AVG/HouseCall may have missed.

Install for SpyBot S&D ->

After HouseCall, AVG and SpyBot have ran, you should be all set! If you can't get to any IE pages, and are posting this from a different computer, see below on how to restore your IE settings...

Being that you were able to get to this site to post, i can assumeIf you can't seem to get to the site, which happens w/ some viruses, try restoring your internet back to its original state. There's steps on how to do that below as well.

  1. 1: Open up the internet window, by clicking on the "blue e" on your desktop, or by going to the Start Menu, All programs, internet Explorer
  2. Step 3 blue-e-2_thumb.jpg From the Start Menu If the "blue E" is not in fact on your desktop then refer to the picture in this step.
  3. Step 4 toolsmenu_thumb.jpg Menu Bar 2: Once the internet is open, you will then want to go to the "Tools" Menu, in the internet window. If you are using internet explorer 7 the tools menu is on what is called the Menu bar, and this menu bar generally is in the upper left hand corner.

    Picture is attached.
  4. Step 5 internetoptions_thumb.jpg Internet options selection 3: Once you click the Tools Menu, then select, internet options. Image below attached, then click on internet options to go into the internet options dialog box.
  5. Step 6 ioptionsdialogbox_thumb.jpg Advanced Tab 4: Once you have selected the internet options click on the advanced tab all the way to the right, picture attached. Once you have selected, advanced at the bottom right there is an option there to RESET, this will restore the default settings, of your internet explorer Browser.
  6. Step 7 5: Reboot machine.

Also, another thing to consider is a system restore, if your computer is so bad that the above isn't working. For XP, system restore works wonders. See below for instructions on how to complete a system restore.

Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, as shown in Figure 2, and then click Next.
Figure 2
On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
Click Next if you are ready to proceed or click Back to change the restore point.
The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.
After reviewing the stability of your system, you can choose another restore point or undo this restoration. Just open System Restore and make the appropriate choice. After you use System Restore, you'll have an additional task, Undo my last restoration, on the System Restore Welcome page. Remember that you'll have to reinstall any programs that were installed after the restore point.
If System Restore doesn't work in Normal Mode, it might work in Safe Mode. To use System Restore in Safe Mode, press the F8 key during reboot and choose Safe Mode. When your computer starts in either Safe Mode or Normal Mode, System Restore can be used to capture a working previous state. System Restore can't be opened unless the system is bootable into one of these modes.

...ok, im running out of breath here!! Hope all this helps - good luck!!

Sep 17, 2009 | Fujitsu Siemens AMILO D-7830 Notebook

2 Answers

Initializing error :registry value is not of binary type

Sorry to here about your problems with AVG, generally Griftsoft (AVG) is a grate program, that is until recently.
I have run AVG for years, until they get bossy and BUSH you to Buy their Program. At which time, I decided to remove them and go elsewhere! But that's me, and others have their own opium.
1st. What operating system are you using.? XP or VISTA
2nd. Have you tried to un-install AVG ?
3rd. If the program is running, on the bottom right of screen, you should see the colored box (red. blue, green and yellow) Right click on it and delete.
4th. Next go to control panel and add or remove programs
5th. Find AVG anti-virus and remove.
6th. If you are running VISTA you may want to find your start-up folder and remove from that.
If all the above fails, drop me a email and I will explain removal using MSCONFIG.
John Ray

Jun 16, 2009 | HP Pavilion dv6000z Notebook

2 Answers


check for activation status of your AVG, & also get updates for the latest virus definition updates, the scan the system, it works.

Mar 23, 2009 | Microsoft Windows XP Professional

2 Answers

Cannot download anything


Use system restore to a restore point before your computer crashed. AVG is one of the best antivirus programs out there. I even recommend it.

If your are using Vista, insert the DVD and boot from the CD/DVD. When you get to the install page select the repair your computer option.
From the options select System Restore.

On a personal tip:

I am currently using BitDefender Tolal Security and I am recommending this one also.
If you have formatted your harddrive, then you are SOL!!!

Mar 08, 2009 | Dell Dimension 2400 PC Desktop

1 Answer

Okay my sony laptop windows vista crashed . it turns on but then it goes to a blue screen , i can get it to safe mode & i tryed disabling stuff but it like wont restart either , it goes from a blue screen...

Boot into safe mode by tapping the F8 key on startup, once you're in safe mode, run the system restore tool (usually in start -> program files -> accessories -> system tools -> system restore) to a few days earlier and restore. After that, install an Anti-virus application, such as AVG Anti-Virus, and scan your computer to remove the problems.

Hope this help!
Robert W.

Jan 09, 2009 | Computers & Internet

2 Answers

Black screen on the right side of my acer 5630

Have you tried Video drivers from INTEL instead of from Acer?

I use the drivers right from the factory sometimes that takes care of the problem.

Also have you done a scan for malware, spyware, virus, and any other nasty program?

That could be one of those things.

I use AVGfree, Comodo firewall, and "spybot search and destroy" to keep my system clean.

None of the above cost anything to acquire and run if it asks for payment you are in the wrong place. These are top rated donate ware and are very nice. Spybot has to be manually told to look for upgrades but the others do it automatically.


AVG is my choice for a Virus scanner and Comodo's Firewall is great. You can buy the others if you want.

Comodo has several other tools but AVG seems to have everything covered in my opionion. I just use the Internet Security product from Comodo.

Nov 25, 2008 | Acer Aspire 5630 Notebook

2 Answers

DSC W80 Black Display and Black Photos

I talked to sony assistance and they said nothing really helpful. They told me to try:

- Putting everything default again
- Taking out battery and holding down the power button for 30sec and putting back the battery,

None of these worked.

Dec 06, 2007 | Sony Cyber-Shot DSC-M1 Digital Camera

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