Question about Computers & Internet
I have imation multi media player model is mention above. its working very good. but now problem is this new file are hd file like mp4. but my device media player is not play these format, mkv, hd mp4, etc. ist possible to update new version of media player on my imation multi media 2.5" hard disk. please tell me with hopefully thanks, Fayyaz Rizvi from Pakistan
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Posted on Jan 02, 2017
First check if your WD is running (spinning), no matter if the blue light is on. Can you hear it close with your ear, or feel vibrations on your hand when it starts.
If it runs, then check/replace the USB cable you are using with another.
Check the Power supply if it gives necessary power.
If you are familliar with disassembling/assembling, then open and remove the HDD from the box and try to connect the disc directly to your PC (using another HDD Data/Power cables).
If it runs, and you can acces it, then something is wrong with the Box.
If it doesn't, then the HDD is broken or damaged.
Please note that if your device is under warranty, DO NOT open the box ! Contact your seller for service/replacement instructions.
Posted on Mar 25, 2009
I have battled this for a few days. Your mentioning USB leads me to a possible solution.
I had a 500GB drive and put it in the USB enclosure and could only see 128GB one time, 138GB another. I found that external drive enclosures have their own IDE controller chips with older ones limiting the size of the drive they are able to "see".
The best test is to internally mount the drive (perverts will read this differently than intended and risk injury due to shock!) to make sure it can be seen. If so then the next best step is to spring for a new drive enclosure, one that supports the higher capacity drive. It worked for me! My old external enclosure's IDE controller could not handle the higher capacity drive and the new one was perfectly happy with it. Good luck! - Andy C
Posted on Apr 09, 2009
Do you connect & disconnect the drive according to WD's recommendations here? Try another cable. (If yours was wearing out, that might explain why it only connected some times.) Try another usb port. Check the power supply (another receptacle) Unplug other usb devices from the system.
See this article. Good luck!
Posted on Aug 18, 2009
first of all , you are looking at the wrong voltages. The important voltage is the DC OUTPUT, which is the voltage the external harddrives use AND the polarity of the plug attached to the harddrive end of the cable.
if both the harddrives have say 12v dc output and both have the insignia of the center conductor being + (posative) then you can interchange them. and you CAN run a 9volt unit with 12volt DC power, but not the other way around.
Look at your power adaptors again for the OUTPUT and polarity.
should be a half-circle with lines depicting the polarity(+,-) of the center and sheild connections to the hard drives printed on both the harddrives and the power adaptors . This can also be tested with a dc volt meter while the adaptors are plugged into the wall.
DO NOT try to test the AC end while plugged in!!
Posted on Aug 09, 2010
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