Question about FrancisFrancis! X1 - Stainless Steel Espresso Machine

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The streamer on my x1 has stopped working, the machine produces coffee but no stream is coming out when the stream button is switched on

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  • jennifer woo Dec 09, 2007

    I have the same problem with my steamer. I cleaned it and water comes through with no problems. It also steamed with the cleaner solution. I then tried to use it a couple of hours later and it started to steam and then nothing came out.

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Several things I would check here. How old is your machine? Is the coffee coming out hot enough? If not, then perhaps the boiler is not reaching optimum working temperatures and needs replacing. When did you last descale your unit? If you live somewhere where there is a lot of hard water, and you don't prefilter it, then it could be scale build up in the tube. Try soaking only the tube end of the wand in some vinegar for about an hour, then try flushing it with steam once again. Finally, one has to be dilligent in CLEANING the steam spout right after you use it, EACH AND EVERY TIME! (that is why you almost always see barristas with a damp cloth over their shoulder, ready to use). Milk left on the wand will bake on and become quite hard to remove. This will happen on the outside as well as inside the tube. Soak the end of the tube with boiling hot water for about 10 minutes, wipe the end clean, and with a fine wire or pin clean the inside of the steam wand tube. You may have to repeat this procedure several times to fully clean the wand. If you are at all mechcanical, you could take your machine apart, remove the wand, and soak/clean it separately. But only do this if you are a quite confident handy person. Hope this helps and good luck!

Posted on Nov 03, 2007

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Hi, I had exactly the same problem with my X1. I used a pin to unblock the steam wand and then descaled it and it worked again fine. Thanks

Posted on Feb 04, 2008

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