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Many times the dealer gives you a valet key made to give to the vet to park your car, these keys work even though the theft deterant system is active, but they will only work for short periods untill the theft system activates and imobolizes the vehicle. The system is reset when the valet brings your vehicle and you insert your normal (chiped) key.
Looks like that you have a faulty door lock actuator that's why it's not responding with the remote. If the actuator is faulty it tends to trip, sometimes will open sometimes won't. Using the key will surely lift the locks upward and by then the actuator can work again.
Have the door lock actuator replaced and you'll be good.
Hope this helps and thank you for using FixYa! Have a good one!
Hello, It seems as is if you have a remote that will not lock the doors all the time. There can be a couple of reasons that it wont work at times.1 it may have a weak battery,2 there may be some kind of residue inside the key fob itself such as tea,coke,water, or even sweat. This will short the fob out at times.Thank you