If it is getting old, I read somewhere the magnet thing inside gets too strong and doesnt release ( I KNOW THIS SOUNDS DUMB BUT IT WAS SOMEWHERE IN MY INTERNET SEARCHES) I did what they said and tapped the top as I pushed the open button and WOW it worked. Don't hit too hard and even if it opens, start shopping for a new recorder.
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You either have a belt or gear slipping, a bad motor, or a disk that is stuck. You can take the cover off and make sure a disc isn't jamed and inspect that the motor is trying to turn. I know that most recorders won't let you open the tray when it is recording. It's a long shot, but you can also try unplugging the power chord and plug back in and see if that will reset it. Does try to open at all? does it make a sound like it's going to open?
There is a switch located at the front of the player right under the DVD tray. This switch tells the player that the door is completely closed. If this switch does not operate, then the Ilo will re-open the DVD tray thinking that something is jammed. Might want to try replacing that switch
Thank you. Yes, we did solve the problem; in fact, it was the way we had solved it one other time, even though I had believed it a fluke then:
we simply disconnected the unit for a couple of hours, plugged it back in and, just as last time, the tray opened easily.
Disc tray belt that opens door has too much slack and need to be replaced,$2 item,belt size 1.9.To get tray open use your knuckles and tap on TOP of cabinet just above disc door while pushing open button.When open you will see the tiny belt that operates door to the right,use twizzers to remove an replace.Make sure new belt is seated properly in tracks if not tray won't move.
there might be a possibility that as soon as the tray closed the dvd shifted inside the machine. the dvd is stuck yes which means that the tray wont open because the dvd is blocking the gear turning. if so you are going to have to take it to your Dealership to open up the player and remove the disk. you can try it yourself but it's not recommended. tray gears will have to be tested to see if the tray will open once the disk is out though