Question about Ecoquest Breeze AT Living Air Purifier
Posted by Anonymous on
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Posted on Jan 02, 2017
I have not experienced it but I know that if you bought your FreshAir from a dealer with EcoQuest you are entitled to a 3 year warranty.
Contact the manufacturer EcoQuest at 1-800-989-2299 and choose technical assistance from the menu. You will be guided through some trouble shooting and if needed you will get an RMA number so you can send your unit in for repair.
If you are not in contact with your EcoQuest dealer anymore and the unit has never been registered with the company you need a purchase receipt with the date on it.
Hope this helps!
Posted on Feb 06, 2009
You have to remove the two top screws to take off the filter (lint screen). At least they put in hand-tightening screws in the later models. Make sure you also alcohol-clean the needle ionizer in the front and the radio-wave (round) one on the side! It's crucial to keep the "FAST" dust clearing capabilities!
Posted on Oct 04, 2009
Assuming that the unit was working fine before you cleaned it. Did you remove the back lower panel while cleaning it? It the panel that holds the electrical socket and fuse. If you did, check to see if the electrical connector is seated to the main board. Also check if the keyboard connector (the one that looks like a telephone jack) is plugged into the main board. Also, check if you model has a switch on the back that it is set to the on position. And press the power switch on the front keypad to see if that make the unit work. That all I can think that might have gone wrong.
Posted on Jun 30, 2010
Somewhere on the front of the machine, between the manual control buttons on the right, is a tiny black button labeled "reset." While the machine is running, hit that button, then turn the machine completely off for a minute. Turn it back on. This should take care of the problem. (It's actually a timed reminder, like the annoying "check engine" light on your car.). If that doesn't do it, call the company at 1-800-989-2299 for further instructions.
Posted on Feb 09, 2011
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