Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

2 Answers

Dvr 625 from dish

We have dish and our old dvr went out and they sent us a new one hooked it up like it said and tv1 has no picture but tv2 works fine both television are from LG.. I have talk to dish people they couldn't fix it so they transfer me to LG which we did a channel tuning but it didn't work the television said we have no service don't know what else to do..HELP..

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To whom it may concern,
As a technician whom has been in the field for nearly a decade, my suggestion is to contact Dish Network customer service and set up a technician visit.. I know that there are far too many variables that could influence my answer and how I structure it, likely leading to more issues.

Best of wishes,
Dish Guy
dvr 625 from dish - dvr-625-from-dish-odifhgr5ijpooifpd2tmdw21-1-0.jpg

Posted on Aug 05, 2016

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  • Official Brand Answer
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Hi there, If you are at TV1, where the receiver box is located, the tv needs to be on channel 3 or 4. Depending on the cable that is running between the receiver and the tv, the tv may need to be on an input, such as video 1 or 2. If you are at the TV2 location, where there is no receiver, then the tv needs to be on channel 60 or 73.
If you are using an HDMI cable, then the TV will need to be on an HDMI input
If you are using Component cables, your TV will need to be on a component input. (Usually Comp 1 or 2)
If you are using RCA cables, then the TV will need to be on a VIDEO input (Usually Video 1 or 2)
If you are using COAX cables, then the tv needs to be on channel 3 or 4 (If you are at TV2, then the TV needs to be on channel 60 or 73) If you need any assistance with anything regarding your DISH service, feel free to reach me at: kimberly.escobar@dish.com

Kimberly Escobar
Social Media Representative
DISH L.L.C

Posted on Mar 27, 2014

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Posted on Jan 02, 2017

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SOURCE: Problem with DISH DVR 625

You can accomplish this by either going to the specific TV and selecting the record option at the time the program is about to come on or you can press menu-8-5 and change the record preferences. You can either set the DVR to record programs to the TV2 location by default or TV1 by enabling the record plus feature. In dual mode without record plus enabled all programs you select to record default to the tuner you are viewing e,g, if watching tv1 and selecting to record a program in the future it will record to the tv1 location.In single mode all recordings default to tv2 so you can continue to watch live tv from tv1. I hope this answers your question and thanks for using Fix Ya. Let me know if I can further assist you.

Posted on Dec 15, 2008

  • 374 Answers

SOURCE: dish dvr 625 can't get dvd/vcr player to work with tv2..

if you have the coax hooked to the VCR in you will need to change the VCR channel to 22 and leave the TV itself tuned to 3 or 4.. I recommend setting the vcr to 60 or 73 to see if you can get reception on there as that is usually the two channels that TV2 is modulated on. You can check the modulation by going to TV1 and pressing menu-6-1-5 on the TV1 remote. Thanks for using Fix Ya. If I can be of further assistance please let me know.

Posted on Jan 28, 2009

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1 Answer

When I change the channel on tv2, it also changes the channel on tv1. I have changed the address for tv2's remote, but it still changes tv1's channel.


Hi my nameis Mike Houston of DISH Network and I see your TV2 changes TV1 as well, thereis an easy fix to this problem. You will want to make sure the receiver is inDual Mode and then make sure the TV2 connection on the back of the receiver isin the right port. I will send a link to help with these steps, http://www.dishnetwork.com/SupportSection/same-video-2-tvs.I will leave my e-mail if you have any questions Michael.houston@dishnetwork.com.

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New jensen jdtv-1020 won't see either air or cable signal as TV2 with Dish DVR 625. An older Emerson color TV sees cable 100 but the new jensen does not see it during auto detect.


Hello, Matthew Gonzales with DISH Network customer service here. First thing to try is putting the TV on channel 73. At TV1, press menu on the remote, followed by 6-1-5 (system setup-installation-modulator setup), make sure that TV2 out is on cable mode, which should default to channel 73. If you're still not getting a picture, try performing a hard reset on the receiver. To perform a hard reset, unplug the receiver from its power outlet, wait 15 seconds, then plug it back in. The receiver reboots (which can take about 5 minutes), then check TV2 again. If there is still no picture, make sure all of the cabling is secure, and bypass any other devices (VCR, DVD player, etc.). If this does not fix the problem, please feel free to email me at matthew.gonzales@dishnetwork.com and I will make sure we get this taken care of for you.

Dec 27, 2010 | DISH Network DVR-625 DTV Receiver /...

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Installed a new 625 today replacing any old 510 receiver. On the new 625 I cannot get TV2 to record--can only get TV1 to record. Have called Dish and was told to put in a DP separator. My husband did...


Hello! Dan Busa with Dish Network here. I know you've probably gotten this up and running by now but just for reference to anyone on this site. Any cabling or connectors used to carry signal to the receiver should be rated for 2,150 mhz if this is not the case you will typically get signal loss messages.

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One of the inputs on the back of the 322 box is bad. usaly 1 wire runs from the dish into a seperator that splits the signal into 2 at the back of the box. you will need to call dish and have a new 322 sent out. 1-888-333-3474

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1 Answer

Dish dvr 625 can't get dvd/vcr player to work with tv2..


if you have the coax hooked to the VCR in you will need to change the VCR channel to 22 and leave the TV itself tuned to 3 or 4.. I recommend setting the vcr to 60 or 73 to see if you can get reception on there as that is usually the two channels that TV2 is modulated on. You can check the modulation by going to TV1 and pressing menu-6-1-5 on the TV1 remote. Thanks for using Fix Ya. If I can be of further assistance please let me know.

Jan 28, 2009 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Problem with DISH DVR 625


You can accomplish this by either going to the specific TV and selecting the record option at the time the program is about to come on or you can press menu-8-5 and change the record preferences. You can either set the DVR to record programs to the TV2 location by default or TV1 by enabling the record plus feature. In dual mode without record plus enabled all programs you select to record default to the tuner you are viewing e,g, if watching tv1 and selecting to record a program in the future it will record to the tv1 location.In single mode all recordings default to tv2 so you can continue to watch live tv from tv1. I hope this answers your question and thanks for using Fix Ya. Let me know if I can further assist you.

Dec 14, 2008 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Hi,my brand new UHF remote wont operate the #2 tv??


Go to the tv 1 location with your TV2 remote. Turn TV1 on and using TV1's remote press menu-menu. You will be at the System Info Screen. Take TV2 REMOTE and press and hold the SAT button on the top left until all buttons on the top light up. Release the SAT button. Now key in a two digit number from 1to 16 and press the # key. The SAT button will flash three times. Now press the record button until the remote address for TV2 changes to the number you chose. When accomplished exit out of the screen with th TV1 remote and you should now be able to control TV 2. As a precaution ensure the remote antenna is on the back of the receiver. If you still have difficulty it may be required to move the remote antenna closer to TV2. I hope this answers your question. Thanks for using Fix Ya and let me know if I can of further assistance.

Dec 12, 2008 | DISH Network DVR-625 DTV Receiver /...

1 Answer

How do i choose tv1 or tv2 on my DVR?


Your recording will record onto your one DVR box, for playback on either tv. On many satelite boxes you have to search for the program you want by entering the name. Then select the program and select to record the future broadcast.

Dec 07, 2008 | DISH Network DVR-625 DTV Receiver /...

2 Answers

DISH Network DVR-625 DTV - AUDIO PROBLEM ON LOCAL CHANNELS ONLY


I am probably stating the obvious here but here it goes:
If the 625 is connected to the tv using coax directly try using the RCA jacks to connect directly to the tv. If the 625 goes through a peripheral first, eliminate that peripheral and conect directly to the tv.If the problem exists with different media connections still at the same tv you can remove the coax off of the TV1(3-4) output on the back of the 625 and attach it to the TV2(CH60-73) output.You would then change your tv channel from 3 or 4 to ch 60air or 73 cable(which will be the same channel that TV2 is normally on in the remote room without the 625) Once you are on the right channel you will be able to tune TV1 to your local channel using the TV2 remote. If the audio is good here it eliminates the TV coax input on the TV1 and the coax cable connecting it as the source of the problem. You will have already eliminated any other inputs on the same tv as being faulty by using the other connecting media leaving you with the internal components of the receiver as being faulty. In this situation I know of no recourse except the obvious.

Aug 08, 2008 | DISH Network DVR-625 DTV Receiver /...

1 Answer

DISH Network DVR-625 - Audio Problem


FIRST TRY CONNECTING THE RECEIVER TO THE TV VIA A DIFFERENT MEDIUM SUCH AS RCA INPUTS IF CURRENTLY CONNECTED WITH COAX.

If the problem is still evident you can send the TV1signal to TV2 or vice versa. This is accomplished by switching the output cables from tv 1 to tv 2 and changing the tv you want to use as your "monitor" to the proper channel. If viewing tv1 on tv2 change the TV channel from 60 air or 73 cable to 3. if using tv1 to view tv2 the process is the oppposite from 3 to 60air or 73cable.

To check which channel tv2 is modulated to do the following:

go to TV2 and with it on press menu, 6, 1, and then 5 on the Dish remote. That will dispay both tv output channels. You only need to be concerned with TV2.

This should isolate the problem by either it being present on both TV's using the TV1 output, which would mean the internals of the receiver are faulty, or if it is fine on the other TV it would indicate that the problem lies with the TV itself which is unlikely.This is assuming the FIRST method did noyt resolve the problem.

You may also want to try running the medium source from the back of the receiver directly to the TV.

This is all assuming you receive your locals through the satellite and not an off air antenna. Hope this helps you out.

Aug 08, 2008 | DISH Network DVR-625 DTV Receiver /...

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