Question about AT&T 1738 Digital Answering Machine

2 Answers

Recovering deleted voice messages

ATT Answering System 2256/1256

Need to recover seven deleted telephone messages.  Imperative that I do so as I was saving telephone messages from granddaughter (2-3 years old) since 2006.  I intended to save to a disk (once I figured that out) and hit the wrong combination of buttons. 

I have contacted Customer Service for ATT but have not yet had a reply and it may not be the answer I am looking for.

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  • qliu Nov 01, 2007

    Same problem, different machine. Lucent Technologies Model AS40. Around 15 years old. Lucent has been bought at least twice (AT&T and Alcatel). No technical support on the present website.

  • Anonymous Jul 15, 2008

    I need on line manual for the ATT AS-40 Answering machine. Any links??

    Rick


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Hello, Please don't give me bad marks for being candid and honest, and the bearer of bad news. I have been personally offered up to $5000 to retrieve a legal issue, and many offers over the last 20 years to help recover loved ones voices on digital answering machines. And I am sorry to say that I have never been able to. You see when the memory is stored, its not imprinted on a disc or tape, it is stored on chips in a binary code. If it was permanently imprinted, like a disc or a tape it can be extracted under the right conditions, even if "deleted", everyone watches CSI right? But in the case of answering machines and many other logic devices, the chips that hold this data are very limited in their retention, and the data is not imprinted, being held by a thread of small voltage when the power is off. Some devices have methods to "dump" the old data (such as scrolling the caller id to a certain amount), and some answering machines merely "shut down" and reboot when their memory is exceeded. But in the digital answering machine, there are two ways people lose their messages, and they are gone forever I am sorry to say. If they delete the messages or greetings, the circuits "flush" out the old data, and wait for new data, and its gone. This feature is actually needed to prevent everyones machines from filling up the memory, and then shutting down. The other reason is that they were saving messages, and the machine "lost" them, or will not run at all from a power surge. The first problem is most likely from a loss of voltage from a backup battery, super capacitor, or an error that needed to be fixed by a self boot sequence(and flushing of data). The second failure is normally catastrophic and when the hardware is damaged and needs repair(if it can be repaired), it has to be re-initialized to reboot and function properly, thus flushing out any old data, and loading the default program. Normally most failures, even minor, will short the power of the device, which provides the chips with the tiny voltage to hold the data. Sometimes theres a battery or a super capacitor to hold the voltage, and "flash" memory, which are all not having the data imbedded in the memory material. I do have a little good news. With my experience, I have found, and recommend that people purchase an old fashioned standard tape machine and use it as a answering machine, or as a recorder for those precious messages and greetings. Sorry I wish I had a silver bullet. CG

Posted on Oct 31, 2008

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No manual, don't now how to answer the answering machine?


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3 Answers

Can I recover a message inadvertly deleted on my answering machine?


Hello,

I don't think so, because some digital system that cannot be recovered except when the unit can be connect to the pc there some instance that can be recovered.

melnavz

Jun 25, 2008 | Lucent 1872 Corded Phone

1 Answer

How to delete the voice messages


The DECT1560 isn't an answering machine; it doesn't do voicemail.

If the voicemail messages are on the system provided by your telephone company, contact them for instructions regarding its use. Normally, after listening to a message you'll have an option to delete the message.

Apr 25, 2014 | Uniden Lands Phones

1 Answer

How do I access messages when I am not by the phone?


nschutz,

Remote Operation

You can operate your answering system from a remote location (when you are away from home, or from another room using a handset).

Use this function to check for recorded messages, to play or delete message. When using any touch-tone telephone, you can even record a new greeting message.

Remote Access away from Home
You can operate your answering system from a remote location using any touch-tone telephone.

1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code
3) The answering system announces the current time and the number of messages stored in memory. Then you hear "To play incoming messages, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:

*For Memo Record and Greeting Message Record function, the first time you enter the corresponding command, it starts the Recording function. If you want to stop the recording, enter the command again.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering system automatically returns to standby.

0 then 1 Repeat a Message
0 then 6 Answering System On
0 then 2 Play Incoming Messages
0 then 7 Memo Record/Stop*
0 then 3 Skip a Message
0 then 8 Greeting Message Record/Stop*
0 then 4 Delete a Message 0 then 9 Answering System Off
0 then 5 Stop Operation
1 then 0 Voice Prompts

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the number of messages stored in memory. You hear "To play incoming messages, press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system on. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Respectfully,

Adam04

Feb 28, 2011 | Uniden Cordless Phone EXAI985

1 Answer

Is a way to recover deleted answering machine messages?


The link to the manual:

http://telephones.att.com/docMgt/public/art/162/1717_manual.pdf

Have reviewed and it depends on if it was a saved message or if it was just in the in box with all being deleted.

Read the manual carefully.

r/
David

Jan 10, 2010 | AT&T 1717 Digital Answering Machine

1 Answer

Retrieving message


See if this works for you.

Remote Operation
When you are away from home, you can operate your answering system with any
touch-tone telephone.Use this function to check for recorded messages, to play or
delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code.
3) The answering system announces the current time and the number of messages
stored in memory. Then you hear "To play incoming message, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command
from the following chart:

Command Function
0 then 1 Repeat a Message
0 then 2 Play Incoming Messages
0 then 3 Skip a Message
0 then 4 Delete a Message
0 then 5 Stop Operation
0 then 6 Answering System On
0 then 7 Memo Record/Stop*
0 then 8 Greeting Message Record/Stop*
0 then 9 Answering System Off
1 then 0 Voice Prompts

If you forgot to turn on answering system the directions for that are here:

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely
from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the
number of messages stored in memory. You hear "To play incoming message,
press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system On. You hear the outgoing message
and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.


Mar 18, 2009 | Uniden DXA15588-2 Twin Cordless Phone

1 Answer

Recovering messages


The 1337's User Guide mentions the battery that keeps messages during power failures. I suspect those message were lost when the power went down.

Here is the link to the 1337's User Guide:

http://telephones.att.com/docMgt/public/art/153/1337_manual.pdf

Oct 22, 2008 | Lands Phones

1 Answer

Lucent Technologies 1725 answering machine


Taken from the 1725's User Manual:

Deleting Messages
1 Connect with the answering
system.
2 To delete selected message
— Press
and release 3 while the message is
playing.
To delete all messages in a
mailbox
— After you have listened to
all messages and heard the two beeps,
press 3, and then the mailbox
number.

You can download a copy of the manual at the following URL:

http://telephones.att.com/telephones_ui/support/dsp_manual.cfm?manualID=164

Jul 15, 2008 | AT&T 1725 Answering Machine

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