Question about Fellowes DM12C Shredder
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Fellowes Shredder keeps running
You should be able to flip up the cd cover and visibly see the sensors in the center of the paper entry(look like little LED lightbulbs) Clean with a Q-tip dipped in rubbing alchohol. This should solve your problem. If it doesn't you probally have a burned out sensor. call 1-800-945-4545 to check with customer service.
Posted on Feb 22, 2008
Best to use the alcohol/cotton swab recommendation. When I first called Fellowes about cleaning the sensor, they told me never to spray compressed air into the shredder throat, but without much explanation. Later I discovered that the instructions on some of the compressed air cans specifically warn against using them to clear shredder sensors, as the flammable accelerant can leak out when the can is held at an angle and possibly ignite if a spark is generated by the machine.
This link will take you to the Fellowes FAQ page:
On the page click on "How do I clean the sensors on my (model) shredder." I depart a bit from the instructions in that I don't replace the two screws on the throat guide. That way, I can simply slide the media guide toward the front of the machine, lift up the throat guide and do my cleaning. Much faster and, in my opinion, not having the throat guide screws in does not seem to pose much of a safety issue.
Posted on Jan 22, 2009
Not sure where ur located, but there is a small store in a town called Manchester, TN called Evelyns Office Supply. They may be able to mail you one. Good luck!
Posted on Mar 20, 2011
Tips for a great answer:
May 23, 2014 | Fellowes Powershred PS-12Cs, 12 Sheet...
May 23, 2014 | Fellowes Office Equipment & Supplies
Mar 10, 2014 | Fellowes FEL3831001 C-325Ci Jam Proof...
Sep 17, 2013 | Fellowes W10C Cross-Cut Paper Shredder
Sep 13, 2013 | Fellowes PS60-2 Shredder
Dec 15, 2010 | Fellowes Office Equipment & Supplies
Oct 07, 2010 | Fellowes 3011001 Shredder
Jul 05, 2008 | Office Depot Ativa DQ60M Shredder
Dec 18, 2007 | Office Equipment & Supplies
Oct 25, 2007 | Fellowes P600C-2 Shredder
111 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: