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always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.
Amazon.ca Help: Troubleshooting Your Kindle
www.amazon.ca/gp/help/customer/display.html?nodeId=200829000Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
How to Fix a Frozen or Unresponsive Kindle ' The eBook ...
How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
My Fire is frozen up. - Kindle Fire - iFixit
jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
Why has my Kindle frozen? - Telegraphwww.telegraph.co.uk/.../advice/9590203/Why-has-my-Kindle-frozen.html2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
On most modern computer devices, just pushing the On/Off switch is only a suggestion and the computer can ignore it (or might not get the suggestion). Try holding the On/Off switch down until the computer turns off (that might take 5-10 seconds).
There usually is a reset pinhole where a straightened paper clip can be inserted to press an internal switch. this hole is usually on the edge. press and hold the switch for up to 10 seconds lightly. then the ereader should restart