Scanner properties won't open - Xerox DocuMate 3220 XDM32205M-WU Duplex Document Scanner

This may help others with scanning issues:
I just bought a Brother MFCJ6510 printer/scanner and was nearly driven cracked trying to get the scanner to work as it was not talking to the PC, even though as a printer it was working fine. Realised eventually that it was just the Brother Control Centre 4 it wasn't talking to. After hours of re-installing software and updates, etc, nothing worked.
The solution: I went into Control Panel on my PC (I use Windows XP), to the Scanners and Cameras section, and in there the Brother Scanner was visible and could be used from there, Click on it to open the Windows Scanner and Camera Wizard and use that. Further, by right-clicking on it and going to properties I choose the software to start when it talks to the PC. I abandoned the Brother CC4 and set it up to start the Scanner and Camera Wizard if I choose 'Scan to Image' on the scanner control panel, and to open Photoshop if I 'Scan to File' on the scanner. Works fine either way, just make sure you choose the right dpi setting to suit your needs.
Hope this helps somebody else as frustrated as I was.

Windows media player won't open disc, apart from the title page

Hi Dwayne,

You can view the scanner counter as follows:

For Windows XP:

1. Turn the scanner on connected to your PC. Open My Computer, right click on the displayed scanner model
2. Click Properties, under the "Device set", you can see the total page count.

For Windows 7:

1. Turn the scanner on connected to your PC. From the "Start" menu, click on "Devices and Printers"
2. The scanner model is appered in the window.Right click on the displayed scanner model
3. Click 'Scan Properties', under the "Device set" tab, you can see the total page count.

Thanks & regards,

ScanCare

Hi Dwayne,

You can view the scanner counter as follows:

For Windows XP:

1. Turn the scanner on connected to your PC. Open My Computer, right click on the displayed scanner model
2. Click Properties, under the "Device set", you can see the total page count.

For Windows 7:

1. Turn the scanner on connected to your PC. From the "Start" menu, click on "Devices and Printers"
2. The scanner model is appered in the window.Right click on the displayed scanner model
3. Click 'Scan Properties', under the "Device set" tab, you can see the total page count.

Thanks & regards,

ScanCare

your scanner could be a 64 bit and your computer is only 32bit follow this to verify if your computer is a 32 bit or 64 bit system
1. click start menu 2. right-click MY COMPUTER 3. click PROPERTIES 4. from the properties window you will see if your computer is a 32-bit or 64 bit system
32 bit won't work on 64 bit system

IF YOU HAVE NO INSTALL DRIVER GO TO MY COMPUTER, MANAGE, DEVICE MANAGER, UPDATE DRIVER SELECT DRIVER PATH AD INSTALL IT
IF YOU HAVE NO DRIVER, GO TO MY COMPUTER, MANAGE, DEVICE MANAGER, PROPERTY ON DEVICE WHOSE DRIVER ARE NOT FOUND, COPY DEVICE ID CODE ON DRIVER DETAILS OPEN http://devid.info SITE AND DOWNLOAD SUITABLE DRIVER AND INSTALL TO USE ABOVE STEPS

sometimes the power management causes the scanner to act up or fail altogether.
Try: Solution: Disable power management on the USB hubBy default, Window XP tries to disable USB port when the HP Scanjet scanner is not in use to save power. The scanner fails to wake up when called. To fix this problem use the steps below:

1. Click Start , right-click My Computer , then click Properties . The System Properties window will open.
2. Click the Hardware tab, then Device Manager . The Device Managerwindow will open.
3. Double-click the Universal Serial Bus controller branch to expand it.
4. Right-click USB Root Hub , then click Properties . The USB Root Hub Properties window will open.
5. Click the Power Management tab.
6. Remove the check from the Allow the computer to turn off this device to save powercheck box.
7. Click OK , and close USB Root Hub Properties window.
8. Close any other open windows.

try this...

click start
right click my computer
properties
hardware
device manager
?ports
scan for hardware changes

Go to the scanner folder, select the scanner >> right click >> properties >> Sharing
Asign a name on the network >> Ok

First in Windows Explorer make sure the scanner can be seen.
If it is there right click on the properties of the scanner. Under the events tab, select the application to open after for scan capture (ScandallPRO, Photoshop, Adobe, etc.).
Just place the page in the paper chute and press the scan button.
It will scan the page and open the Application. Then you can do what you wish.