Question about HP LaserJet 2840 Printer

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Reset drum on HP 2840 - HP LaserJet 2840 Printer

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Joed911
  • 4338 Answers

SOURCE: DRUM Q3964A FOR HP 2840


10.000x Supply error Description E-label can’t be read or print cartridge is not properly installed. Solution

  1. Reinstall print cartridge.
  2. Power cycle device.
  3. If the problem is not solved, replace the cartridge. NOTE: The software CD-ROM that came with the HP Color LaserJet 2820/2830/2840 all-one includes an animated tutorial that shows how to replace the print cartridges.
    1. Remove any media from the ADF, and then push the scanner-release button to open the scanner assembly.
    2. Open the cartridge door.
    3. Make sure that the correct print-cartridge slot is in the access position.
      • If the correct print-cartridge slot is not in the access position, close the top cover and the scanner assembly, and then press ROTATE CAROUSEL until the correct print-cartridge slot is in the correct position. Pinch together the two large blue tabs on the first cartridge, and then lift the cartridge straight up to remove it from the carousel.
    4. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing tape.
    5. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place.
      • To replace another cartridge, close the top cover and the scanner assembly, press ROTATE CAROUSEL , and then repeat the previous steps. NOTE: If a black print cartridge was replaced, then the device prompts to have a cleaning page ran, unless the device page count is less than 100 pages.
    6. Close the top cover, and then close the scanner assembly.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c00414128



You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 06, 2008

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  • 47 Answers

SOURCE: HP 2840 AIO gives replace drum message -installed 3 new drums

Are you sure that all transport tape is removed from the new drum? Check the drum closely and see if there is anything that diff from the old one. If it doesn't work correct, sometimes it's stucked, try replace it at your reseller.

Posted on Nov 24, 2008

  • 37 Answers

SOURCE: HP 2840, black ink drum q3964a

Hello, these printers tend to be finicky.

In other words, just replace the black toner. When the printer says its low, or empty, regardless of wether or not it is, just replace it.

Replacing the drum, when it says black toner needs to be replaced will do nothing to rectify the issue.

Buy only HP Toner and Drum cartridges for this printer. Do not try to refill toner cartridges, and do not reset drum. You will only end up destroying your printer in the process.

Posted on Feb 26, 2009

  • 1 Answer

SOURCE: error message replace drum for printer hp laserjet

pristonero, there is no "main" button. what are you talking about?

Posted on Mar 29, 2010

  • 1 Answer

SOURCE: 2840 only prints on right side

If you are a bit adventurous and a bit patient, you perhaps can fix this yourself, and not require any disassembling. It worked for me on a similar 'carousel' unit... hp2550L.

For extra info, check this post out. http://www . fixyourownprinter . com/forums/laser/40284 (remove spaces)

If you look closely at the spot where a toner cartridge slips into a slot of sorts, you might see left side aligned and right side just a little off of 'good alignment' for that slot. What I did is to pull on the top of the black-plastic gear. Pull it toward the center of the printer.

There is a small, white gear at the very top of the black gear (not easy to see at first). By this pulling and bending of the black-plastic gear, you can get the gear teeth free of the white gear --- for just a moment. Just enough for the gear teeth to free-up and find their proper place. It doesn't take much.

When done, take a breadth and relax. Turn power off/on, and try it out.

Posted on Jun 08, 2010

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1 Answer

How to reset supplies on HP 2840 laserjet?


"Would like report of supplies from 2840 laserjet. How to get it to show report"

Select 'Menu" button, then select "Reports", then select "Supplies Report".

This will print the status of the four toner cartridges and the drum.

It doesn't make sense to reset toner cartridges UNLESS you refill them
first. On the HP 2840 each cartridge/drum contains a chip that measures
the life of the unit.

You can purchase toner/chip combinations online cheaper than new
cartridges. I also purchase drum chips to extend the use of my drum
until print quality actually starts to deteriorate.

I use both of these methods to save money on supplies - buy toner and
toner chips, buy drum chip to get full use of drum unit.

Hope this helps.

Mar 19, 2012 | HP LaserJet 2840 Printer

1 Answer

We have an HP Color Laserjet 2840 printer in our office. We were low on our black ink drum, bought a new drum and installed it. Copies are coming out perfectly but the "replace black...


The 2840 is a slightly different sort of machine when it comes to supplies. There is a main imaging drum unit which works for all four colors, and then there of course are the 4 colors. If the unit was asking for a drum unit then you should have instaled a Q3964A. It is entirely possible that your drum unit and black cartridge both expired at the same time, in which case, you need a black toner cartridge now.

Jul 28, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

Replaced drum and printer is still indicating that the drum needs to be replaced


Did you replace with a new original HP drum or a remanufactured unit? It is possible that the chip on the unit that is supposed to reset the drum was defective. If you purchased an original HP drum, contact HP and ask them to replace it, or if remanufactured, contact the people you bought it from.

Apr 16, 2011 | HP LaserJet 2840 Printer

1 Answer

Replace drum mesage


Drum message is reset by a chip on the drum when you install a new drum. You can try pressing the cancel button when the message appears, however HP warns that damage may occur if you try to print with expired supplies.

Mar 23, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

Are there any recalls on the hp 2840 imaging drums?


I can't recall. LOL No recalls that I know of. I sell toner and drums. But what is really going on with your drum. They work very well. Steven 818-888-0006

Mar 06, 2010 | HP LaserJet 2840 All-In-One Printer

2 Answers

I have an HP color laserjet 2840 and just replace the drum not long ago, maybe back in the spring, and changed all the colour cartridges in the summer, now it's saying to replace the drum again, the...


The HP Color Laserjet 2840 Is a Very Good Reliable Printer. I'm curious if you are buying American made components or cheap components from some thrid world country sold at ahuge retailer. They really should stand behind their laser drums, but if they don't then shop over at www.officeinks.com or www.wowsuperdeal.com and Purchase American Made Toner Cartridges and Laser Drums. Office Inks has a 1 year satisfaction and quality guarantee and free return shipping if their ink, toner, drums, ribbons etc, don't make you happy. Only Ships USA Though.

Oct 15, 2009 | HP LaserJet 2840 All-In-One Printer

2 Answers

How to change the drum in the HP Printer 2840


romve the toner and right side scriw and left side scrue the remove in toner and remove the drum ......
insert the new drum if any probelm logon www.compudesk.in and click live chat and send off line msg .

Oct 12, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

HP CLJ 2840 - Engine error


Hello,
It seems from the outside looking in that the drum may have frozen up the drive motor.
Remove the new drum and install the old drum and see the the error goes away.

Jul 06, 2009 | HP LaserJet 2840 Printer

1 Answer

HP 2840, black ink drum q3964a


Hello, these printers tend to be finicky.

In other words, just replace the black toner. When the printer says its low, or empty, regardless of wether or not it is, just replace it.

Replacing the drum, when it says black toner needs to be replaced will do nothing to rectify the issue.

Buy only HP Toner and Drum cartridges for this printer. Do not try to refill toner cartridges, and do not reset drum. You will only end up destroying your printer in the process.

Feb 26, 2009 | HP LaserJet 2840 All-In-One Printer

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