Question about Office Equipment & Supplies
Our Brother Printer will not print. We ran thru the cleaner for the print heads and the blotter paper. Now it will not print.
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Posted on Jan 02, 2017
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then the printer will restart, try this step by step.without missing any thing. thanks
Posted on Jul 13, 2009
SOURCE: unable to clean print heads
Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the error is 48 - defective print head cable or circuit board.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.
Posted on Nov 24, 2009
Usually this is caused by a foreign object or debris under the printhead path, or under where the printhead "parks."
Unplug the machine. Open the cover. Check the printhead path for little bits of paper, push pins, paperclips, staples etc. Note the location of the printhead.
If the printhead is at the far left, gently slide it towards the center (do not force it). Look carefully under where the printhead was stopped for debris. Use a flashlight if necessary.
Close the cover. Plug in the unit. Try again.
Posted on Jan 21, 2010
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