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Ip4500 keeps giving error message " ink tank error has occurred, open cover and replace ink tank where light is off" . Firstly, no light is off, only flashing at bk. we have tried 3 new cartridges (original) and still same error
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Replace the applicable ink tank with a new one, and close the scanning unit (printer cover). Printing with a once-empty ink tank can damage the printer. To continue printing without replacing the ink tank(s), press the Resume/Cancel button for 5 sec. or longer to disable the function to detect the remaining ink amount. After the operation, it is recorded in the printer EEPROM that the function to detect the remaining ink amount was disabled.
Normal
0
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
New Page 1
More Than One of the Same Ink Tank is Installed
When
installing or replacing an ink tank, only one of the following ink
tanks should be installed. If the ink tank is not installed correctly,
an error message will display.
Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)
Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
Note:
When the scanning unit (printer cover) is opened more than ten minutes,
the print head moves to the right side. If this occurs, close the
scanning unit (printer cover), and open it again.
Open the inner cover.
Press
on the tab to release the ink tank, then remove it from its slot. If
you are replacing multiple ink tanks, make sure to replace one by one.
Insert the ink tanks into the print head. Note: Press the mark "PUSH" on the ink tank firmly until you hear a click.
Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
<7> The ink tanks are installed properly.
<8> The ink tanks are not installed properly.
Note: Ink Tank LampYou can check the status of each ink tank according to the way its lamp flashes.
- On: The printer is ready to print.
- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
- Off: An error has occurred and the printer is not ready to print.
Close the inner cover and the scanning unit (printer cover). Note:
When closing the scanning unit (printer cover), be careful not to jam your finger.
When starting printing next time, the print head cleaning launches automatically.
Details
Print Friendly VersionIssue:
ERROR LCD: More than one ink tank of the following color is installed U071 Solution:
Replace defective ink tank (MP500 / MP800)
Replacing An Ink Tank
Use the following procedure to replace empty ink tanks or when an ink tank error appears.
Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.).
Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
Note:
When the scanning unit (printer cover) is opened more than ten minutes,
the print head moves to the right side. If this occurs, close the
scanning unit (printer cover), and open it again.
Open the inner cover.
Press the ink tank's tab (1), then remove it from the slot (2).
Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.
Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.
<4> Tape is completely removed.
<5>
Tape remains. Remove the orange protective cap located on the bottom of
the ink tank by twisting as shown in the diagram.
Caution:
Do not touch the ink tank contact <6>. Doing so may cause
printing problems. Do not squeeze the side of ink tanks as this may
cause the ink to leak out. Do not reattach the protective cap once you
have removed it.
Insert ink tanks into the print head.
Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.
Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
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