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hello experts, i have an acer 4741 z laptop. MY cd drive reads a few pre recorded cds but not all....in my device manager under cd/dvd-rom drives it shows HL-DT-ST DVDRAM GT30N is there a driver i need to install or a patch or???/ kind regards anonymous
hi, You have to check the laser pickup unit of you dvd player. In your dvd palyer the laser pickup unit is faulty. There are two lasers in DVD players laser unit. One for reading the DVD and the other for reading the CD. In your player the DVD laser is faulty. As it is one module you have to replace the laser pickup unit as a whole. You will get it from any electronic spare part shope near to you. As a whole i mean Normally laser pickup units come with its mechanism like in the picture . May have slight difference with your one. picture is only for reference. Its part number will be written on the bottom side of the laser unit. you have to take the laser unit as sample when you are going to buy the same. If it is reading cds it is sure that the laser pickup is faulty. Its a regular complaint to dvd palyers. To replace the laser pickup you have to remove the cd loader and have to remove connections to it. ok
http://www.ebay.com.au/itm/Hitachi-LG-DATA-GT30N-Laptop-Multi-DVD-RW-DVD-Writer-/180665314855?pt=AU_Components&hash=item2a107dee27 $21 + 15.45 postage worldwide You might get these on Ebay
im not sure which country you are in this might guide you to one you could get this on Ebay
if you dont have an account you will need to create one Add Email adress Add Bank Acc Add Credit Card also add your postal adress
also add a paypal account when you get to the paypal
login page at the bottom you will see new to paypal sign up tab paypal to create an account
password ,bank card /credit card,phone numbers home/mobile ,email adress
and a postal adress be very specific when you
type in the search always ask questions?
before you make a purchase and keep the email/s for security reasons if the
item arrives and its not as described you will even see the
pictures of your item so you cant make a mistake and get them home delivered hope this helps
If its under warranty take it back for repair. If irts "software related you may have to pay for repair. If hardware they will pay.
If not under warranty right click on "My Computer" go to "Properties" / "Device manager" select and expand (Click on + sign beside DVD, CD drives)
Click on the named drive if its there(If not there probably faulty drive) and uninstall / delete it.
Click on "scan for hardware changes" and it will re-install drivers.
I believe that there are two heads on for CD and one for DVD I think that maybe one of your read/write heads is faulty try and parse the DVD using DVD Shrink if this loads the DVD then your head is working