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You have the belt on wrong. There is a side with numbers or writing on it and ribbed side like treads. The tread side should be facing down, making contact with the drum. If the other side is touching the drum then whenever clothes are put in the belt will slip causing the drum not to turn.
Hello, it seem there could be something jamming the tread mill belt or the transmission gears coult be broken. There is a very good possiblity that the electric motor has goine south, it doesn't work, or seeze up might have to be replaced. GB...stewbison
the pulley on the crankshaft should have grooves in it for the belt, otherwise the belt will not turn. is the pulley broken off, get back to me. there are NO technical servise bulletins on this item,if you need more help get back to me, Thanks Ray
Make sure treadmill is running when you adjust belt. The treadmill belt tracks as the belt goes around. I usually put machine on 2-2.5 if belt is not rubbing instantly. If belt is already against plastic, turn adj. counterclockwise on the opposite side about one full turn. You can usually move belt with your foot to see if it aligns any with turning on the treadmill. Once belt is not rubbing, turn treadmill on and continue alighing the belt.
in the back of the manual, it describes the adjustment for this. on the end of the platform (near where your belt is crooked) there is a hex nut. the manual says to turn the machine off before adjusting, i find it is much easier to do while the tread is still moving. turn it about a quarter or half turn one way or the other until the tread is aligned.