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If you have HBOGo, you sign in with your email address and password that you have on your computer. It's not a scam. You have to have HBO subscription so you can get HBOGO free. Netflix charges $8.00 a month to stream their movies. Even if you have a Roku, you still have pay for a subscription.
Check to see if there are any physical obstacles that might interfere with your WiFi signal, things like metal wall studs, metal cabinets, etc. if that is the case and you can't move your neoTV setup, you might need to get a WiFi booster. That worked for us.
Same thing happened with my Roku. I went into menu and deleted my Netflix channel. I went to Netflix.com and re-registered my account as if I was a new customer. I turned off Roku and restarted 30 min or so later. I then added Netflix to my channel choices. It worked. Good luck.
I encountered this same issue and finally solved it by deleting the Flash Player Site Data and Settings: I accessed this from the Settings tab of the Flash Player Settings Manager, which is accessed via the Windows Control Panel. (If you have a 64-bit Windows but a 32-bit Flash note that it will be buried down on the 32-bit Control Panels page.) Hope this helps you. After I ran the delete I could once again watch videos on HBOGo. The D-1006 error has not reappeared. Regards, Rob Bullard