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Mscustomercare com lookbook

Can not conect to the wifi or internect in my home. Can you help please! Thanks Ms. Chestnut

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Disable and reenable your network card. Check your firewall setting in your operating system. Turn it off. Check your network card settings. Make sure it is set up for a dynamic IP assignment (no fixed IP numbers in the setup). Click start, then run. Type in CMD and hit enter. That should open a DOS window. (yes DOS is alive and well). Type ipconfig /all then hit enter. Look and see if you have an IP address. Compare what you see to the other computers in your house that are connecting. The first 3 sets of numbers should be the same. For example 192.168.1.5. The other computers will have a different number in the last set. For example 192.168.1.2. If you are getting all zeros or it starts with a different set of numbers your router isn't assigning you an IP. Check your router settings.or visit this link.....
http://compnetworking.about.com/od/internetaccessbestuses/tp/fixing-cant-connect-to-internet-problems.htm

Posted on Feb 17, 2014

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