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Roku com support

The remote is not working and I've tried everything! What does the green light flashing mean?

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The light can flash but if the Led imitting Diodes is not sending any signal or the LED is not receiving the romote will not work

Posted on Feb 13, 2014

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Posted on Jan 02, 2017

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Cannot get roku to work after pressing netflix or movie buttons. Tv is on and green light flashes on roku box.


Is the Roku connecting to your network? Did you go through the connection process in the menu area?

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Unplug power to Roku for 20 seconds. Remove batteries from remote then plug in roku and install batteries when Roku name is dancing this should work.

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The Roku remote needs to re-paired with the Roku Player.
Open the Battery case on the Roku remote (Roku 4 remotes) look for a button and hold for 2 seconds this will then sync it to the Roku player.

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I presume you have a box and not a stream stick.Try unplugging ROKU box.Many units have a button you have to push on remote after plugging in ROKU box,this connect Remote to ROKU box.If this doesn't work take out batteries in remote and put back in,this has to be done after you plug in ROKU box.Are batteries weak,try some new ones?

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ROKU STICK IS NOT STARTING AUTOMATICALLY.


Check plug in roku stick and in electrical outlet for a good connection pull out and push back in..Their is a small reset button on ROKU,push it ,it will then show a blinking white light,if not you may have a bad roku stick.
Hook up ROKU stick BEFORE you put batteries in remote,after you put in batteries you will have to push button near batteries.
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1 Answer

Roku remote wont work


try to change the batteries. Or try to power cycle the Roku player by unplugging the power cord. You can also contact support.roku.com so that they can assist you better.

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