Question about Kenmore 24032\24036 Top Load Washer
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Posted on Jan 02, 2017
The symptoms you describe are often caused by a lid switch malfunction. It may be loose or not making good contact. hence, the reason why you can get it to work sometimes by lifting and closing the lid. As you open and close the lid, you should hear a "clicking" sound as the lid switch is activated. If you do not hear the switch, check to make sure the lid strike in still intact. This is a small plastic piece mounted on the lid that pushes down on the switch through a slot on the wash tub opening on the right hand side. If this piece breaks off, it will give the same symptoms of a broken lid switch. Next, check the two mounting screws on the right side of the wash tub opening to make sure they are tight. These are the mounting screws for the lid switch. Sometimes they come loose and the switch does not make proper contact. If you attempt all these preliminaries, and the switch still does not seem to be working properly, replace it. A replacement can be found at searspartsdirect.com. Just type in your model number and the part will be located under the "Top and Cabinet" heading. For instructions on how to replace a lid switch, click on the following link:
This is a simple and inexpensive repair if you wish to accomplish this on your own. A replacement switch usually cost between $25 and $35. I hope this helps you. Let me know if you require further assistance.
NOTE: For future reference, it is strongly recommended that you do not slam the washer lid or place heavy objects on the lid. This can cause damage to the lid switch.
Posted on Aug 19, 2008
In other words it pumps out but when it goes into spin nothing happens. The first thing to check is to remove the tranny(get the agitator out) take the 3 bolts loose and slide out the tranny(no need to get the tub out) Take a look see at the plastic brake release collar mounted on the bottom of the basket drive. The ear will break off and thus no spin. If that looks ok let me know...
Posted on Jan 08, 2009
Check your lid switch. The symptoms of your washer stopping at the rinse cycle is a commonly caused by a lid switch malfunction. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:
On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because It does not have a lid strike and the small hole on the right hand side of the wash tub will not be present. This switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator by bending it slightly.
A replacement lid switch (if required) can be purchased at any of the following web sites:
The average price is about $20 - $30. Prices differ between these sites, so shop and compare. If you still have questions, please let me know. If the suggestions I have listed do not match your washer symptoms, please post back and elaborate more on what the washer is/is not doing so I can provide you with better assistance. Please include your model number if different from the one listed. I hope this information is helpful to you.
NOTE: "110" is not the model number. This is the prefix on the model number that identifies the manufacturer of your washer. 110 indicates the washer was manufactured by Whirlpool.
Posted on Nov 26, 2009
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
and you'll see a list of major sub-components with diagrams and parts.
If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".
Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.
Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.
Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
See the following Whirlpool / Kenmore service manuals for these washers.
WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS
WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.
See the following:
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin
gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.
All told, fixing ours cost less than $30 including about 16 oz. of 80-90 weight gear oil (from an auto parts store) instead of $170 plus service for a new transmission.
Posted on Mar 14, 2010
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