Question about HP LaserJet M1522nf Multifunction Printer (CC372A)

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Scanner error 5 turn off then on - HP LaserJet M1522nf Multifunction Printer (CC372A)

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Scanner error #, Turn off then on The product has experienced an error in the
scanner sub-assembly area.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.

If the error persists, contact HP. Or replace the printer. The repair is too expensive.

Posted on Feb 13, 2014

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Posted on Jan 02, 2017

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1 Answer

Hp laserjet m1522f error 5 turn off and on


Hi, Error 5 is a Scanner error. When turning the printer on, have the lid up so you can watch the scanner movement. Does it move smoothly? It should go through a warm up and you should be able to watch the scanner movement. If there is a problem with the scanner, there isn't a lot you could do except. The service manual says the scanner assembly should be replaced. If it was my printer, I would try to take a closer look at the scanner assembly and check to see if the scanner unit is bound up somewhere, or maybe a drop of 3 in 1 oil on the scanner rails. Let us know what happens.
thanks

Oct 02, 2013 | Office Equipment & Supplies

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Printer TX550W has message "A printer error has occurred. Turn off and then on. See your documentation".


Hi, this error message usually caused by jammed papers or foreign objects inside your printer. To resolve this issue, please try the following steps.
1. Turn off the printer.2. Open the scanner unit.3. Check for any jammed papers or foreign objects then remove it.4. Check the ink cartridges and lids if push down fully.5. Close the scanner unit.6. Turn on the printer.

If the same error reappears, try the following.
1. Turn off the printer.2. Open the scanner unit.3. Remove all the ink cartridges.4. Turn on the printer >> your printer will display install ink cartridges.5. Install all the ink cartridges, make sure it clicks into place and also the lids should be push down fully.5. Close the scanner unit.6. Press the Start or OK button to charge the cartridges.
If the issue persists, your unit will require service. Please contact Epson so they can check if your printer is still under warranty or ask them for the nearest service center in your area.

Nov 23, 2011 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Scanner error 5


The only fix that I know is to get the scanner/copier assembly(that's the assembly at the very top where the copier is) replaced.
I don't imagine that it is cheap. Get an estimate 1st.

Nov 12, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

Scanner error 5


Scanner error 5 is caused by a bad formatter that in turn destroys the scan axis motor in the scanner itself. The formatter is covered under a warranty extension by HP but last time I checked they were no longer covering the scanner motor. Contact HP at 1-800-invent

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Hp laserjet M2727nf scanner error 52


First, power the printer off, wait for about 30secs and power on. If problem persist replace the scanner.

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Scanner error 5 turn off then on


Eva, This is a common problem with this machine and more than likely the scanner will need to be replaced. You should try calling HP and see if they will cover it since it is a common problem.

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Scanner error 6


in my network i have hp M1005 printer always i'm getting this msg "scanner error 6 turn off
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Error 5


I can't seem to find a error code 5. What software are you using to scan? Did the error start right after your first? Had the scanner been working?

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