Question about Wacom Bamboo Capture Graphics Tablet
The tablet was fine, yesterday. It hasn't worked since I plugged it in this morning, I've done nothing to it or my computer to provoke this. I've reset the settings twice and reinstalled the CD, like I said. I don't know what to do, please help.
Posted by Anonymous on
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Posted on Jan 02, 2017
I think you dropped the pen on its tip and broke the little ferrite sensing core. You can try to repair it by gluing the core back together - it worked for me. For detailed instructions on how to do it, go here:
or you can try to swap the core for the eraser and the tip (more involved - you would need to be very good with a soldering iron to attempt this). Either way - it's unfortunate that the pen is so fragile and that the user manual doesn't really warn you of this.
Posted on Apr 05, 2009
I had the same problem when I got my laptop (Vista OS). The solution is to update the new driver for your bamboo. They are out of date so you need to go here: http://www.wacom.com/downloads/driver-detail.php?id=196 Updated @ Apr. 9, 2009
This update should allow Vista to find it.
Posted on Jun 01, 2009
I'm just gonna pass on a email from Tech Support I recieved.
"It sounds as though your pen has pressure in proximity. This is present when the tip sensor of your pen is stuck down causing the pen to think that it’s clicking before it’s even touching anything. What you may want to try would be to remove the nib from the tip end of the pen, it pulls straight out with a pair or tweezers or your teeth, and leave that out overnight with the pen left on its side. Place the nib back in the morning and if the issue persists then you may have a defective pen tip."
The rest consists of personal info and warranty advice so I'll leave it there.
Posted on Oct 13, 2009
Mabye you should buy a new pen. I had the exact same problem, but I bought a new pen and it worked perfectly. Call first and explain your problem to the website, and they should give you a new pen for free because of warrenty. Go to the WACOM website and look for the phone number in the top-right corner. That is all except to wait for your new pen that should arrive in two or three days tops.
Posted on Nov 27, 2009
Tips for a great answer:
Feb 12, 2014 | Wacom Bamboo Capture Graphics Tablet
Regarding the information you provided, we would like to tell that if your Mac OS X's version is between 10.5 to 10.7.4, please proceed to step 1 to troubleshoot the problem. If your Mac OS X's version is 10.8, please upgrade the Mac to 10.8.1 then follow the steps below to start troubleshooting the problem.
1. Reset the tablet driver.
Click on Go > click on Applications > search and open the Bamboo folder > select Bamboo Utility > select All Users under Preferences > click on Remove button under Preferences.
If the problem remains, go to the next step. If it is fixed, do not proceed with the rest of the troubleshooting steps.
2. Set the driver to Pen Mode.
Click on the Apple logo > select System Preference > click Bamboo icon > click Pen tab > on Tracking pane, select Pen Mode > close the Bamboo Preferences.
3. Adjust the Double Click Distance and Tip Feel.
Click on Start > click on All Programs > search and open the Bamboo folder > select Bamboo Preferences > click on the Pen tab > adjust the Double Click Distance to Big and the Tip Feel to Firm > close the Bamboo Preferences.
We hope these information have been useful in resolving your inquiry.
Kindly contact us if you need more assistance.
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