Question about Ricoh Office Equipment & Supplies
When the Ricoh 4420 NF - multifunction machine connected to the VoIP Linksys ATA it won't receive faxes, but when it's connected to the regular phone line it works fine.
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Posted on Jan 02, 2017
SOURCE: Fax problem
I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.
Posted on Oct 08, 2007
SOURCE: CANT SEND FAX THRU VOIP LINE
Make sure baud rate is set to 9600 and error correction mode (ECM) is off. If this does not correct your issue then you may have to contact your provider to adjust your sample rate (packetization). This adjusts the size of the packets and is often a common fix. You may want to run a ping/tracert from command prompt to check for latency and/or packet loss with your ISP. I'm a voip tech and these are the primary fixes for fax issues.
Posted on Jan 30, 2008
More investigation implies that faxing over VoIP, as I am doing, requires setting the fax BAUD rate to 9600 bps or slower. So does anyone know if it is possible to set the BAUD rate on the Dell MFP 1600n multifunction printers?
Posted on Feb 23, 2008
SOURCE: Pixma MP530 Fax Problems
I am having a similar problem. You do have to connect your phone to the jack in the machine in the "Phone" jack slot, as well as have another line out to the jack in the wall in the "L" slot. That is all I know. I am having problems with my voicemail. Either I can received voicemail, and no faxes, or faxes, and no voicemail (fax picks up at specified number of rings). It is EXTREMELY frustrating. The machine is *supposed* to be able to discern between phone calls and faxes..and that is not happening.
Have you come across a solution? Aghhhhh!
Posted on Sep 20, 2008
In Order to use a Fax functionality of the router you need to connect the small RJ11 cable for telephones on the printer port. These printers do not suppoer VOIP Fax. To use VOIP as fax you can purchase a online VOIP subscription where you can scan and fax the documents.
Posted on Feb 04, 2009
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