Question about LG WT5001CW Washer

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No Power Lid is locked

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  • LG Master
  • 676 Answers

Check the main board power if there is power to the main board indicated by the lit LED then we would have to move forward from that point with testing, do you have a multimeter?

Posted on Feb 13, 2014

  • 2 more comments 
  • lorena gonzalez
    lorena gonzalez Mar 14, 2014

    it just happened to me too 5 days ago and my clothes are still inside and wet

  • lorena gonzalez
    lorena gonzalez Mar 14, 2014

    it has power because when i push the power button it plays that tune but nothing lights on not even the power button. therefore the lg people couldnt make the smart diagnosis

  • lorena gonzalez
    lorena gonzalez Mar 14, 2014

    Add a Commentis there a manual release for the lid? where i live there are no certified technicians so i don't know if i should trust someone with little experience in this kind of washers

  • Melissa Martin
    Melissa Martin Mar 14, 2014

    Still do you have a multi-meter I will need you to check to see if there is power on the main board to the user interface. Also, if no one has done the update on your unit for the out of balabce spin and or vibration you should call LG to setup service. It will be covered by LG if you need the update. Have your model and serial number ready when you call.

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1 Answer

Why the lid locking led is blinking after lock the lid and stay standby with out working ?


The unit will not operate in this condition until the lid lock signals a locked condition. The controller is signaling that it believes the lid is not locked. Assuming the lid is actually locked, then this might occur because of a bad wiring connection (check the lid lock switch assembly and the cabling at the controller) or a bad lid lock switch/sensor.

Dec 05, 2014 | Maytag Washing Machines

1 Answer

Washer will not power on and lid is locked


Unplug it and wait a minute or two, the lid will release. Take out the clothes, plug it back in, put it in spin and close the lid. If it goes back to work, good. If not, check Repairclinic.com for repair clues.

Dec 01, 2013 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

Aquasmart lid


Is the lid lock tang on lid broken.
2.9 Lid Lock
The Phase 7 Washer uses the same lid lock that is used on
the Phase 6 series 11 & 12 machines. The difference being is that the lid is now locked for the entire cycle. When the lid is locked the Lid Locked LED will illuminate. Once the spin
has completed, the lock will release and the lid can be
opened. To open the lid during the cycle the
START/PAUSE button must be pressed, the machine will
come to a halt, and the lid locked LED will extinguish.
If the lid is left open, the machine will be unable to lock the lid
and the cycle will be halted. The machine will play a tune
and the lid lock will flash until the lid is closed and START/PAUSE is pressed.
• If the lid-lock fails in the closed position, the locked lid can be forced upwards and out of the
lock. Note: This is the only time in which we would recommend doing this.
• If the harness is damaged, the complete lid lock assembly will need to be replaced.
If the power supply is cut during the spin cycle, the machine will keep the lid locked until the rotor has ceased to turn (3 to 10 secs). Only then will it release the lock. The motor is acting like a generator and allows the lock to stay energized under the bowls inertia.

Mar 16, 2013 | Fisher Paykel EcoSmart GWL15

1 Answer

The OP Information code keeps flashing, but the lid is closed


If you can’t clear the error with a power recycle to your FAV6800A/FAV9800A then you need to open up the left lid lock and see if the black wire has broken off the Magnetic Reed Relay from corrosion. We could have corrosion issues on the Left Hand Lid Lock male pins in the assembly. All this can be fixed by the DIY’er who has basic skill sets. See this post to DIY Left Hand Lid Lock Trouble shooting If you need to replace the Left Hand Lid Lock here is a link Washing Machine Lid Lock - 25001048 or plug the p/n int AZ search box.

If you don’t want to DIY just steer your repair service to the Left Hand Lid Lock replacement. That will get them going in the right direction. DIY it and save some money and learn about your machine. I would estimate $130 - $150

If you decide to DIY just be care full opening up the L.H.Lid Lock the tabs break of very easy. If you are going to remove L.H.Lid Lock to inspect l will give you more info.....Rich

Jan 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The locked light is on but I am able to open the lid. It will not start


Hello barbarafreel,

Your machine type is a FAV6800A correct? If so I would try to recycle 120VAC power to the machine. Pull the washer power cord for 30 seconds then repower backup. Do you still have the Lid Lock LED lit? If so further trouble shooting is required. I would next have you go into Service Mode. Once in Service Mode we need to go Board Output Test on page 16 of the Service Manual I will summarize below.

Here is the FAV6800A/FAV9800A Service Manual for your machine. Follow all safety warnings when working on the machine.

Let’s see if you can get into Service Mode, from the Service Manual slightly modified;

Enter Service Mode by pressing and holding the Enviro Plus and Spin Only keys simultaneously for three seconds or the display reads “00”

Now look at page 16 of the service manual let’s see if you can with the Board Output Test function unlock and lock the Left and Right Lid Locks.

Now press the Delicates key.

The LED display should show ot and the Quick Wash led will be lit.

The Left and Right Lid Locks will lock.

Now press the Extra Rinse key pad.

A few seconds should elapse and the Whites led will go lit for a short duration then off and in a few seconds the Lid Locks should unlock. Do the Lid Locks unlock?

Now press the Colors / Jeans key pad again.

Do the Lid Locks lock?

Let me know what action took place and we will go from there.

You can get out of Service Mode by pressing Enviro Plus and Spin Only keys simultaneously or press the Off key.

What I suspect is one of the lid lock is not releasing completely which moves a slide switch in the lid lock to signal the control board that the Lid is Unlocked and the Lid is Locked.

If you still have the issue I would release the washer top form the base and unplug the Right Lid Lock and see if that right lid lock is signaling incorrectly and possibly causing the issue. The Service Manual will show you how to release the washer top from the base. The left lid lock because of its dual signaling function “the Lid is Open/the Lid is Closed” and “the Lid is Locked/the Lid is Unlocked” can’t simply be unplugged. If you pull the Left Hand Lid Lock plug you will show a OP or OD error from the Control Board. If you are up for the troubleshooting I will help you proceed further.

Only the Left Lid Lock assembly needs to be plugged in for the washer to work as designed. I removed my Right Lid Lock a year ago and would never spend the money to replace it my choice.

Dec 16, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Lock light wont turn off


Hello shon95m,
Glad to hear you did some troubleshooting on the first go around of your issue, we need to do some more. I haven’t experienced this issue but will troubleshoot with you if you can tolerate the down time. I will be doing this from the schematic of the machine. In this condition with the Locked LED lit are the Lid Locks actuated not releasing the lid to open? I know you know how to release the washer top from the washer base. Can you get into Service Mode in this failure condition?
First I would try the first two bullet points on page 13 of the SM for Will Not Unlock. I think you may have it, if not here are a couple of links to support troubleshooting efforts; Service Manual for reference. Sears Parts Direct for reference.
If that produces no results I would next pull the right lid lock off and leave it off it’s not necessary for normal washer operation and we need to reduce the failure points for fault isolation causing the lid lock circuit to remain lit.
Pull washer power plug first then pull the right lid lock off and leave it off. With the right lid lock plug pulled power up the machine does the Locked LED remain lit?
Repeat the step for the left lid lock after machine power up dose the Locked LED remain lit?
The “Lid Is Locked” inputs to the control board are in parallel from the left and right lid locks. From the schematic it looks like when the lid is locked +12VDC is connected thru the left and right lid locks to the input of the control board via Pin 8 of connector P3 marked on the schematic as “Lid Is Locked” input to the control board. From the schematic it looks to me that +12VDC signals the control board that the lid has successfully locked. So what is causing the Lock LED on the console? If it’s not caused by +12VDC switched to the input of the control board marked “Lid is Locked” from the left lid lock then I feel the control board has failed at component level causing this issue, but that is a WAG right now. The SM also speaks to a possible Motor Controller board as a possible fail point. If the Lock LED goes out when we pull the plug on the left lid lock then we need to open up that left lid lock and inspect for a possible corrosion paths at the plug or the left lid lock. See pic below of some nasty corrosion that can cause issues with the left lid lock assembly. Maybe we can get some other forum members to offer some additional support. I will continue to help until I hit a brick wall in troubleshooting or you need to move on. Rich

98d5cf3.jpg

May 29, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Fails to lock


Joe,

You are going to have to replace that left lid lock, Left Lid Lock. You don’t need to replace the right just unplug. Here is what is happen. The left lid lock and right lid lock “Lid is Locked” signaling are in parallel going back to the control board that is why you need to pull the plug on the right lid lock after replacing the left lid lock. The lid locks are designed to latch into the lid only a small amount with them broken off the mechanism over shoots and a signaling slide switch contact signals the control board the lid is not locked “FL” code.

The left lid lock assembly is the important one with its dual signaling function, Reed relay and lid magnet to signal the lid is closed and the “Lid Is Locked” signaling. If you don’t replace the right lid lock (I would not) tape up the plug and try to secure the wiring harness to prevent the wires from chafing. I think you have the manual and Sears Parts direct info from my previous post but just in case; The Service Manual for reference. Sears Parts Direct for reference.

May 26, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Error Code showing UC


Hello plthrsn64 ,
You should open up a separate problem for this but I will post as a solution for the Lid Lock Issue.

For the FAV6800AW that is you machine type correct? The "LO" console error is "Lid has failed to unlock". I haven't experienced the "LO" error code to the display but this is the direction I would go in. I feel you have a signaling problem back to the control board in the console from the lid is unlocked contacts in the left/right Lid Locks.. I would disconnect the left and right lid lock plugs to the washer. The right lid lock is not necessary for operation. The left lid lock is the important one because of its dual signaling function, the Lid is closed signaling from the magnetic reed relay and lid magnet and the lid is locked signaling from lid locks slide switch in the lid lock. I think you may corrosion build up in the left lid lock such as the Pic’s I will attach show of other users. The left lid lock is subject to corrosion brought on by the bleach dispenser.


You can start by un-seating the right lid lock and leave off. Then try un-seating and re-seating the left lid lock plug a few times and see if that will get you back in service. Be careful those plugs are difficult to pull out. Please remove power to the washer first then you will need to lift up the washer top to access the lid lock plugs. Here is the process, use the service manual for additional support.

The Service Manual for reference. Sears Parts Direct for reference.
Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.

If seating/reseating the left Lid Lock a few times doesn’t help I would remove the left lid lock per the Service Manual, carefully open up the left lid lock and see if corrosion is the issue. The plastic latchs around the lid lock enclosure can break off very easily be careful when opening the lid lock. If you have severe corrision I would use some WD-40 to clean up the contacts with a Q-Tip. The cntacts for the Lid is locked slide back and forth with the activation of the solenoid in the lid lock. You may have to rock back and forth the solenoid to clean up the slide switch. Just watch how the relay parts sit in the lock the latch arm will come out and you will have to fit back together to operate correctly. Sounds complicated it is not, it's just difficult to explain. If you have to replace the left lid lock here is a link.
Left Lid Lock Double check Part number if you order.
2f0eede.jpg
Corrision of Left Lid Lock

9ca056e.jpg
Close up of contacts in Left Lid Lock

ce1bbe8.jpg
My normal left lid lock in my machine which was purchase in 7/05.

78bd188.jpg

Mar 16, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Control panel flashes a "FL" sign


Hello washerproble,
You mention the Service Manual good, that has more info then the troubleshooting guide packed in the console of the machine. The TS guide has the schematic which is very handy. Do you feel OK to troubleshoot and try a DIY repair?
I’m an owner and have not experienced your problem but I can simulate the “FL” error on my working FAV6800AWW. Looking at the schematic of this machine the control board wants to see input from either the left or right side lid lock to signal the control board that the “Lid Is Locked”. Can you select Spin only cycle and press the start button … do both lid locks close and lock the lid? If they did and you still take “FL” error you have loss of signaling “Lid Is Locked” form the lid locks back to the input of the control board. Pull the washer power cord from your 120VAC service outlet and try reseating the lid lock plugs into the connector of the left and right lid lock. Maybe a loose plug or corrosion, only one of them needs to work to signal the control board the “Lid Is Locked”. The left lid lock is the important one because of its dual signaling function back to the control board. It has the reed switch in it providing the signaling the “Lid Is Closed “ to the control board which is operated by the lid magnet. If you still take the ”FL” error you would have to start trouble shooting toward the control board to find the loss of “Lid Is Locked” signaling to the control board. The easiest thing to do if you feel the machine is a keeper is to invest in the left lid lock and replace it and see if that gets you back in service. Again only one lid lock is necessary to signal the control board the “Lid Is Locked”. This site has a link to parts just type model number
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5169371 The Left Hand Lid Lock is this p/n AP4033944

Feb 01, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

How do you clear a od error code on a maytag fav6800aww


I agree with fastnhonda troubleshooting. I will just toss out some additional info. I’m an owner like you just trying to troubleshoot from a distance. The OD alarm is signaled by the control board when the control board has not seen a lid open signal from the left lid lock for three completed wash cycles. Could be corrosion issues with the left lid lock and or plug connecting to the left lid lock. If you pull the power plug on the machine then re-power up does the “OD” alarm clear? This might clear the “OD” alarm for three wash cycles. If it does can you do this; open the washer lid and start a Spin Only cycle with the lid open do you throw an OP (Lid Is Open) alarm to the console? If so do you clear the “OP” alarm when you close the lid? I’m checking the signaling functionally of the Left Lid Lock assembly of the magnetic reed relay and lid magnet thru the left lid lock and plug back to the control board.
If no results come from above testing and you want to DIY the repair I would remove the left lid lock (remove the left lid lock as shown on page 34 of the SM) and inspect for corrosion issues as the other forum member speaks to and a possible broken wire connection on the magnetic reed relay. See the red & black wire going to magnetic reed relay switch as shown in the pic. below. Note the black wire is broken away from one end of the magnetic reed relay do to corrosion. If you take apart the left lid lock the tabs holding the case halves together break off very easy so be careful on disassembly. I would not replace the right lid lock just yet. Removing the plugs on the lid locks is difficult so be careful. I would remove the left lid lock and inspect and clean up wih WD-40 if there are corrosion issues such as shown below or a broken wire (re-solder) on the magnitic reed relay. If this doesn’t resolve the “OD” alarm I would then replace the left lid lock only at this time. The right lid lock is not needed for normal washer operation.

85ae54e.jpg
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Support info;

Left Lid Lock always give you pats supplier you machine model number when ordering parts. No machine serial number is required for this part.
The Service Manual for reference. Sears Parts Direct for reference.


Disconnect the washer power cord.
To raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.

Jul 27, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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