Question about Heating & Cooling
The log optiflame light has been giving problem for a while,the light would not come on,then using the remote it would come on,changed batteries in remote no good.The heater has always worked fine,but now the light does not come on at all.
Posted by Anonymous on
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Call Dimplex : 1-800-668-6663 ext: 358 they are kind and very helpful, they will send you arts to repair.
Posted on Jan 21, 2009
...not too sure of your model but all dimplex heaters to my knowledge have an 'overload' cut out built into the system. Ours is more up to date but still goes now and then, problem is you have to get into the electrics and click the reset button, normally near or on the thermostat it's self, could be a small white plastic button, or a piece metal sticking up that needs pressing down to reset...but please before attempting make sure that you TURN OFF THE ELECTRIC / REMOVE THE FUSE/ WHAT EVER IT TAKES TO CUT ANY CHANCE OF AN ELECTRIC SHOCK!!!...because I can and will get you if it can ;-)... if your not a competent electrician please get hold of one !... good luck.
Posted on Feb 13, 2009
Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.
I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.
If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.
Posted on May 19, 2009
Tips for a great answer:
Dec 02, 2016 | Dimplex Heating & Cooling
Dec 23, 2015 | Dimplex Heating & Cooling
Jan 16, 2018 | Heating & Cooling
Aug 07, 2014 | Dimplex Compact Electric Flame Stove...
Jan 05, 2013 | Dimplex Compact Electric Flame Stove...
Aug 05, 2010 | Dimplex Compact Electric Flame Stove...
May 19, 2009 | ACE Dimplex (r) Compact Electric Fireplace...
Jan 10, 2009 | Dimplex Compact Electric Flame Stove...
49 people viewed this question
Usually answered in minutes!