Question about Computers & Internet

Open Question

Resolution centre ebay

I wish to respond to sellers reply re a case in resolution centre

Posted by Anonymous on

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 38 Answers

SOURCE: Removed Listings "Circumvention of Fees"

then stop selling emails
just dont put anything like ill send u the info on how to get it by email or dont put ur phone number in and say that contact me so that i dont have to pay ebay fees or anything similar to that such as putting ur paypal accnt in there and telling the buyer to pay u directly so tht u can cancel the listing to get ur fees back
if u continue to do this they;ll bann ur accnt just like mine got banned
and some of them got removed while the others didnt because one of two things
ebay doesnt have the time to go through all the 6 million auctions each day
or someone reported u and when they did they didnt report every listing only some of them

Posted on Oct 07, 2008

Ad
bunnydawg
  • 5158 Answers

SOURCE: On Oct.5, I talked with Gilbert C, on Live Chat

if i follow you correctly the money went back to your credit card then to paypal again. if this is the case call your credit card company and ask them to do a chargeback. they will get your money back.

Posted on Oct 06, 2010

  • 226 Answers

SOURCE: first time with ebay

Hi there!
Do not continue with the transaction and don't send the payment. it can be a scam since ebay don't have agents to get payments from buyers. ebay is only a platform for you to use to buy and sell items and they don't care about the payments and they don't have ebay agents assigned to get the payments. send/forward the emails to spoof@ebay.com all the emails you got from this seller. Just checked the item number 110039713412 and it's not on ebay motors and it means that its not a legit ebay item.

hope this helps. Have a great day!

Posted on Nov 05, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Paid for it paypal but no license key send to me


email seller again, if no reply then open a case against the transaction in Paypal. (goto resolution centre when in Paypal)

Sep 28, 2014 | Computers & Internet

1 Answer

Resolution centre ebay


According to the Paypal process when you file a claim for an item that is significantly not as described, you must return the item at your cost in order for Paypal to issue a refund for the amount you paid, not the return shipping costs. You have 10 days to provide Paypal with a tracking number. Paypal doesn't allow you to post a reply. You send the item back or in 10 days the claim is closed.
Buyers are being forced to pay to received goods the seller didn't described accurately, and in some cases, honestly.
I think that is wrong.
When you can prove that an item is significantly not as described, then Paypal should refund your entire costs of the item including shipping both ways. Sellers can take advantage of Paypal's forcing buyers to pay for return shipping.
If a buyer doesn't like something or changes their mind, and wants to return it, then the return shipping should be paid by the buyer.

Jul 04, 2014 | Computers & Internet

5 Answers

I haven't received the item I bought on eBay


Steps to take if you don't receive an item or it's significantly not as described

If you've paid for an item but not received it, or the item doesn't match the seller's description, you can follow these steps.
Be aware of the timing for opening and closing cases. (If you paid by credit card, be aware of your card company's policies too.)
  • You can open a case in the Resolution Centre 10-45 days after the sale (for payment outside of PayPal)
  • The seller has up to 10 days to respond to your case.
  • If you haven't closed it within 90 days after the end of the transaction, your case closes automatically.


1. Talk to the seller

Most problems can be solved by direct communication between buyers and sellers. Communicate with your trading partner to try to resolve the problem. If you attempt to contact the seller by email but don't receive a response, you can request the seller's contact information and call them. If you can't resolve the problem, use the steps described here.


2. Open a case to work it out in our Resolution Centre

If you can't work things out directly with the seller, you can open a case in eBay's Resolution Centre. The Resolution Centre creates a dialogue between you and the seller and tracks your case for you.



Important: If you paid with PayPal, you'll be taken to the PayPal Resolution Centre to open your case. This is the first step in filing a dispute for protection under PayPal's Buyer Protection. You can open a case in the PayPal Resolution Centre up to 45 days after your PayPal transaction date.

The resolution process for PayPal disputes is different from the process for non-PayPal cases, which is described in the rest of this article. For full details, see the PayPal Buyer Protection Policy.



To open a case (10 to 45 days from when you bought your item):
  1. Go to the Resolution Centre.
  2. Select your problem and click Continue. You may need to sign in to your account.
  3. Enter your item number, or click Find Item to choose from your list of recent purchases.
  4. Click Continue.
  5. Under Tell us how you paid for this item, select the payment method you used.
    • If you select PayPal, you'll be redirected to the PayPal Resolution Centre. (You'll still be able to view your PayPal case from the eBay Resolution Centre.)
    • If you select another method, describe the method and clickContinue.
  6. Review your case details and then click Open Case.





More Info Click on The Link Bellow
What to do when you don receive your item or it not as described

May 15, 2014 | eBay Auctions

1 Answer

Seller not shipping item after payment


If you don't receive an item you paid for, you can receive a refund of the full purchase price plus original shipping on eligible purchases through the eBay resolution process.


Prior to that contact the seller and try to make conversation and solve the issue as these things may occur when selling online. But of coarse, if you cannot work things out you have the option of opening a case by going to the resolution center. Then a few questions will be asked from you and the seller will be contacted. If the seller doesn't make things right, eBay will review the case. If you didn't receive an item you paid for, you'll usually receive a full refund plus original shipping costs.


Source: http://pages.ebay.com/help/buy/item-not-received.html

Dec 21, 2012 | eBay Auctions

1 Answer

I have emailed seller numerous times regarding a retun and have heard nothing back. Also returned item and followed up with emails when the tracking showed receipt of returned merchandise. He doesn't...


Go to the resolution center in Ebay and open up a case with them. If you need to find the resolution centre then just google for it. Ebay have always been very quick and efficient for me.

Jul 06, 2011 | eBay Computers & Internet

1 Answer

I wish to withdraw an item from sale. How do I do this?


Hi there!
With regard to canceling a sale, you will need to contact the seller and ask the seller a favor to cancel the transaction for you. the seller will have the ability to do that using the resolution center page. But it will still be the seller's discretion if he/she will file the cancel transaction or file the unpaid item case. Since it would be a binding contract, you can contact the seller by phone to work things out. Usually sellers listen to their buyers and send them the cancel transaction request. If you receive it, please be careful not to decline it since you will not be able to request for another one.


Hope this helps! If you need further assistance, please feel free to post another question here.


Sincerely,
Serverbot
Fixya Specialist eBay Guru

Feb 17, 2011 | eBay Auctions

2 Answers

I purchased three orders from the same seller and was billed to my credit card and never received the stuff. I want my money back it's that simple. HELP ME resolve this, please :( Very unhappy with...


how did you pay.
you can contact ebay on the hompage on the left hand side you will see a contact us tab click that another page will open with answer centre also eBay explained and security centre click on security tab another page will open on the left hand side you will see live help click that you might have to wait for someone to become available or you can talk to an automated voice explain in detail your problem with the live help you should get the appropriate help
if you paid using paypal
log onto your payal account open up a dispute in resolution tab you will have to find this tranzaction and copy the details down (date/item no/etc...(write them down) make a list of problems you have with the seller to make a claim

hope this helps
dont forget to vote

Feb 16, 2011 | eBay Auctions

3 Answers

Dj8153 bought an item. recieved a paypal receipt.


Contact Paypal. They have a claims resolution department. The bonus is that they are OWNED by ebay. You shouldn't have any problems receiving your refund.

Nov 25, 2009 | eBay Auctions

3 Answers

EBay support


You can ask eBay to get his contact information, to do so follow these steps:
  1. Click on “Advanced Search”, located under the Search button in the top right corner of most eBay pages.
  2. Find Members section on the left side of the page, click “Find Contact Information”.

eBay will send you the details by e-mail.
Hope you receive you item.

Sep 15, 2008 | eBay Auctions

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

27 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...