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Is the device a BT 280 or a BT 320 and what device are you trying to attach it to?

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I can't remember my bt com email password

I only assume you mean as in British Telecom?

I would call the number from their support page and ask to get it reset. You will be asked security questions to verify your identity.
BT com Contact BT

They have awesome customer support reps that can help you with your issue.

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My e-mail address is, and when I type in my e-mail password my e-mail inbox does not open

it sounds like you are BT customer. if you want to use their email (don't, instead, open up a Gmail account and route your things there but:) then BT can help you with the email client settings. if you can log on here then your account is okay. the Mac Mail is an email client, it needs to be set to log onto BT Mail. For that BT has to authorize the access, so they have the instructions how to set up mail. Likely, that you need to create an Account, similar to Yahoo that has a port number and secure logon setting. Likely, they send this page to you:
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You have posted in "Mac Laptops". Was that your intent?

Share joy.

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Bt don't recignise my email and password

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2 Answers

Iphone 3G-S will not connnect to BT Home Hub 2.0

First, Can your 3GS connect on ant other Wi-Fi? If so the issue is specific to configuration on either iPhone or BT Home Hub.
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Third, Does Home Hub have limit on number of devices that can connect to it, some do. check that and make sure that you increase the limit or just remove the restriction altogether.
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1 Answer

Art *** does not pair with my Mac

Is this device Mac compatible? It doesn't sound like it is. Maybe go to Apple or Mfgs. website and see if drivers are available for Mac. If not, the thing will probably never work with a Mac. I always make sure hardware is Mac compatible before I buy.

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I have a new time capsule to back up my mac, and want to set up a new internet service provider

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