Question about HP LaserJet M1005 Printer

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Scanner error 12

My printer display scanner12 error lik kar aa raha hai. please help

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Sir/Madam

HP LaserJet M1005 MFP - Scanner Errors 6 and 12 Solution ISSUE: The scan head may not be in the correct starting position.
Updated firmware is available to resolve the issue.
SOLUTION: Upgrade to newer firmware (version20120831 or newer) available on HP.Com Support & Drivers.
Select Drivers & Software, enter the product name/number, select operating system and locate the firmware download.

If Your Problem Is Still Not solved Then Follow Us On Below Link URL:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03528329-2%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1392236114675.876444892.199480143

Or If You Still Having HP Printer Issue Then Follow Us On:


HP Printer Support

Posted on Feb 12, 2014

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Posted on Jan 02, 2017

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vinay229229
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SOURCE: how to solve scanner error 12 problem

Replace Scan head mechanism(while scanning or copying there is a part called scan head moves right to left with light fails to move due to mechanism breakage). For reaching this unit you need to remove flat bed glass. Pl see the snap shot for observation, its easily available in leading spares vendors in India.SCAN HEAD:

3_30_2012_9_11_30_pm.jpgSCAN HEAD MECHANISM

3_30_2012_9_13_17_pm.jpg

Posted on Mar 30, 2012

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