Question about Samsung CLP-365W Color Laser Printer
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Posted on Jan 02, 2017
SOURCE: Waste Toner Full/ Not Install
Behind the little container for the waste toner there is a sensor that senses whether the toner basket is full or not. If the sensor itself is dirty, it can give a false reading. First try cleaning out the area under the container to see if the switch works. Also make sure the container is clean, because the sensor works by sight, so if it looks full because it's dirty, it will give a false reading. I have heard of people disabling that sensor in various ways, but that can get dangerous to the printer. I can't recall the details on that exact model, but I believe there is a diagnostic of some sort that can test that sensor to make sure it works right to begin with.
Posted on Sep 20, 2006
SOURCE: waste toner tank
A few things can cause this.
The way the printer determines whether the waste tank is full is via 2 optical sensors, one on either side of the tank. You'll see a rounded bulge on one end of the tank - the sensors are on either side of that, when the tank is installed. Under normal operation, light passes through that and the printer reads it as meaning the tank is not full, until the tank fills far enough to fill that bulge, and thus block light and give a tank full reading.
If the tank gets too dirty, not enough light passes through and it gives false tank full readings. So the first thing to try is cleaning the tank with soap and water. Make sure that area is as clear as possible.
If that doesn't work, it has also been reported that the sensors themselves are unreliable. I am told Samsung will replace the sensor for free if it's been less than 3 years. If you call them, insist that it is the sensor that is the problem, or they will try to get you to replace the waste bin, at your expense, first: 1-800-726-7864.
Alternatively, you can remove the sensor from one side, and reattach it to the other side - putting the two sensors in contact so that they always read an empty waste tank. Do this at your own risk, however, as you will have to check the tank regularly and make sure it doesn't overflow. Doing this bypasses the sensor, so there is no longer any warning if your tank is overflowing.
Hope some of that helps you.
Posted on Jan 14, 2008
I have a CLX-2160N and have just emptied my own waste toner container. (Disclaimer: not sure how toxic or environmentally friendly this is).
Emptied carefully and thoroughly (fine dust). Immersed in bowl of warm soapy water, and vigorous shaking to get nice and clean.
Shook all water out well, and dried off as much as possible. Reinstalled. Turned printer back on. Hey presto - seems happy.
Posted on Apr 17, 2009
When this happened, I took the tank out and shook it out into a garbage can (do this outside and be very careful not to breathe the dust). I then took a shop vac and held the hose at the opening while blowing compressed air into the tank. Wiggle the air nozzle around and you'll get out 99% of the toner. Pay extra attention to the sensor optics (plastic bulges on the sides of the tank).These need to be clean since the printer knows when the tank is full because the toner blocks light shining from one side of the tank to the other
Reinstall the tank and be sure it is fully inserted. If they printer is still on, turn it OFF. Close the front door of the machine and turn it back on.
Posted on Jun 15, 2009
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The life of the waste toner container unit is approximately 1,250 pages
for full color 5% image printing or 5,000 images for black printing. When
the life span of the waste toner container has expired, Replace/Install
Waste Toner Tank appears on the display of the control panel,
indicating the waste toner container needs to be replaced. Otherwise
your printer stops printing.
To replace the waste toner container:
1 Turn the machine off, then wait a few minutes for the machine to
2 Open the front cover.
3 Pull the waste toner container out of the machine using its handle.
4 Remove the container's cap from the container as shown below,
and use it to close the waste toner container opening.
5 Take a new waste toner container out of its package.
Make sure that you lay the waste toner container on a flat
surface so that the toner does not spill.
Do not tilt or turn the tank over.
6 Insert the new container into position and then push it to make sure
that it is firmly seated in place.
7 Close the front cover firmly.
8 Turn the machine on.
If the front cover is not completely closed, the machine will not
After rebooting, your machine will automatically reset the
counter for the waste toner container
From the manual:
Click on this link or copy and paste the complete link into your browser.
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