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Self test print not coming - HP LaserJet P2015 Printer

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Self test is printing but system print is not printing


Dear there is no control panel switch on printer how you got self test?. it might be engine test.. Was the printer recognised by the system?.. if no replace "POD" cable then check..
if yes check for drivers,.Test page is coming from system but print is not coming, do virus check for files, create fresh word page then try..

Sep 18, 2011 | HP LaserJet 1000 Printer

1 Answer

How to print configuration page hp officejet g55


Printing a self-test page Method one: Print a self-test page from the All-in-One control panel
  1. Press the Menu button.
  2. Press 3 or use the arrow keys to scroll to Print Report , and then press the Enter button.
  3. Press 5 or use the arrow keys to scroll to Print Report , and then press the Enter button. The self-test page prints.
Method two: Print a self-test page from the computer
  1. Click Start and click Printers and Faxes .
  2. Right-click the appropriate product, and then click Properties .
  3. Click Print Test Page . The self-test page prints.


Oct 22, 2009 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

My X1240 will not scan copy or print even with the computer.The only thing it will do is that the power light will come on....


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself.

Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.  

Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.

Next, try this printer self-test by following the steps given below:

1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault. The issue may be a communication problem, or perhaps a software conflict.

Oct 02, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Printer will not print out anything


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.

Please disconnect and then reconnect the power supply on the printer and make sure it makes a setup noise when the cable is reattached. Will the printer perform a form feed with paper loaded when the gray button is pressed?

Next, try this printer self-test by following the steps given below:

1. Turn the printer's "Power" off (metal button).
2. Press and hold the "Paper Feed" (gray) button.
3. While holding the "Paper Feed" button down turn the "Power" button on and hold both buttons until the power light comes on 5-7 seconds.
4. Release both "Power" and "Paper Feed" buttons.
5. The printer should feed a sheet of paper in and print a test page.
The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault. The issue may be a communication problem, or perhaps a software conflict.

However, please let us know the name and version of the operating system (Windows XP / 2K / NT, Windows Vista, Mac) that you are using on your computer. This information is important for us to troubleshoot the issue further.

May 21, 2009 | Lexmark X75 All-In-One InkJet Printer

1 Answer

Lexmark x5495 all in one.paper does not come out when printing


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridge. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.

Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.

Next, try this printer self-test by following the steps given below:

1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

May 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

When I copy the page comes out black


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.
Please disconnect and then reconnect the power supply on the printer and make sure it makes a setup noise when the cable is reattached.

Next, try this printer self-test by following the steps given below:

1. Press the "Mode" button until "Copy" light comes on.
2. Press the "Options" button nine times. The "Maintenance" option should appear on the LCD display.
3. Press the right arrow key three times. The "Print Test Page" option should appear.
4. Press "Select."

The self-test should print out some text at the top of the page and a black and gray bar below the text. Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service.
If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know.

May 11, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

HP LaserJet 1018: paper will feed, but no content can be printed


just try to print the self test of the hp 1018 printer.self pest is printed directly from the printer not by giving command from the printer. press any one of the button on the printer and hold it till the light blinks.leave the button when light starts blinking .place the paper in the tray.as soon as you leave the button .a self page will be printed..that is self test.if the self test comes out proper that means its your driver software problem.but if self test also has problem then its the clear problem of dust collected on the printer reading lens due to not using it for 2 years.so the printer needs servicing. get it serviced at local printer repair shop .

May 06, 2009 | HP LaserJet 1018 Printer

1 Answer

My printer is printing blank pages What is wrong?


You may clean the cartridge by following the steps given below:

1. Remove the cartridge or cartridges from the printer.
2. Get a damp paper towel.
3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
4. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
5. Next dab the cartridge on the towel to make sure that the ink is flowing.
6. Snap the cartridges back into the printer.

Next, I'd like you to attempt this printer self-test by following the steps given below:

1. Disconnect the power cord from the back of the printer.
2. Press and hold the button on the printer panel.
3. Reconnect the power cord and keep holding the button on the printer panel until the printer starts to pull paper.
4. The printer should now print a test page. Please note that the test is continuous. To stop the test, disconnect the power cord.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, let us know.

Apr 16, 2009 | Lexmark Z617 InkJet Photo Printer

1 Answer

HP LaserJet 2430n occasionally prints goblety-gook


ISSUE: When printing from the computer, you receive a line of garbage or all of the printed output comes out on one line. SOLUTION: See the following:
  1. Perform a self-test to be sure that the HP LaserJet printer is functioning properly. If the self-test is not correct, remove all cables and accessories (if any) and print a self-test again. If the self-test is still not correct, service the printer. If the self-test is correct, go to the next step.
  2. Reseat or replace the cable. Check the cable for bends or pressure applied by objects resting on the cable. A faulty cable or cables that do not meet the IEEE-1284 Standard can cause print defects by distorting signals.

Jan 09, 2008 | HP LaserJet 2430n Printer

1 Answer

Printout blank


Hi Seng, Run a self test from the printers control panel. 1. Press the printer?s ON LINE button to take the printer offline. 2. Press the Control Panel MENU button until TEST MENU appears on the display. 3. Press ITEM until SELF TEST appears on the display. 4. Press ENTER. The Self-Test will print. 5. Press ON LINE to return the printer to the online state. If it prints than you have a software issue if not it's hardware. For Software Check the Density Settings. Make sure it's not set too light. Also try printing from another app, maybe you have a corrupt print job. If you have a hardware issue come back here and I'll help you sort through those. Let me know, Dude

Nov 23, 2006 | HP LaserJet 4 plus Printer

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