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HP Deskjet 6840 printer gives blank report, won't go online, can't move static IP & yet it won't work.

We set a static IP address for our HP Deskjet 6840. Due to internet problems, our provider installed a new router the next day. Now, printer we can't get the printer on the network. Printer report gives all 0's for IP and other numbers. It says offline. I've tried putting static IP address into browser and get that it can't connect. Also have tried resetting printer to default settings. Called our internet provider & they say it's not their problem. Is there a way to fix this? I have a hardware address, firmware revision #, & link configuration #. Nothing else. Thanks!!

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Posted on Jan 02, 2017

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SOURCE: HP LaserJet 3055 unable to save IP setting

i can solved this problem please give me one chance

Posted on Jul 24, 2008

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  • 1 Answer

SOURCE: HP LASERJET 3055 Manual IP Address not saving

Try flashing the firmware: one of the fixes is this - (Improved IP address management of DHCP to Manual changes).  See link below. Firmware


Gerben People tend to evaluate events in light of their paradigm rather than evaluate their paradigm in light of events.

Posted on Oct 07, 2008

  • 1 Answer

SOURCE: HP LASERJET 3055 Manual IP Address not saving

Hi,
Switch off the printer and press * & enter key together &switch on wait till you see " permanent storage int"
then release button your printer comes back to original defaults
then re-configure printer as you require

Murali,
PALLAVI INFOTECH
BANGALORE

Posted on Jun 01, 2009

  • 551 Answers

SOURCE: HP laserjet 2015dn IP address problem

please do not assign dynamic IP on the network printer. give a static IP on it base on your network config. and also, please do assign all you computers on the network with static IP's so that every time they boot there will be no IP conflict or problem on the network connection.

Posted on Mar 05, 2010

mariolands
  • 2296 Answers

SOURCE: my network printer not taking

First, make sure you have plugged in a network cable CAT5 or CAT6 into the printer's network card (if you don't have one, then you can't use it as a network printer). Also, the network cable should go to a switch, hub or router.
Second, the IP address needs to be set on the printer, not through laptop. You should browse to the menus of the printer, until you find a menu Network, under this menu you should have TCP/IP sub-menu where you need to set the IP address, also there must be a Subnet Mask sub-menu and a Gateway sub-menu. This two options should be set up as well.

Posted on Nov 23, 2010

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IP address for HP deskjet f380 all in one printer


HP Deskjet F380 Printer: Trying to connect printer to phone with an IP address:

Hello. The HP Deskjet F380 is not a wireless printer.

Others online have been successful connecting this particular printer to their Android device using an OTG cable:

ip-address-hp-deskjet-f380-all-in-one-kyzl0pi20tqzz121bvlihxv0-5-0.jpg
..However, the HP Deskjet F380 is not compatible with the Android Printing feature as noted by HP Support here (for Android OS Kitkat and above):
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If you try to connect this HP Deskjet F380 to a Windows phone it is also not compatible.

Reference Links

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.

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Printer lost static IP address with new router and won't install on network.


Your printer is looking for your old router.
Reset the printer:
  • Verify that the printer is powered on.
  • Press and hold down the Report Page button.
  • While holding down the Report Page button, press the Cancel button three times.
  • Release the Report Page button.
Now, re-connect your printer to you new router.

Source :
Re Can Get DeskJet 6840 To Work on Wireless Network Need HP Support...

Feb 12, 2014 | HP DeskJet 6840 InkJet Printer

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Won't hold static IP, reverts back to autoip


It's possible that it is losing power/clearing settings. You may consider moving the plug-in to another outlet if it's on a heavily used power splitter, though that's unlikely.

Another option would be to assign a static IP through your router, which assigns the IP addresses in normal circumstances. Finding the page on your router which allows you to set static IP addresses will allow you to input the printers MAC address and choose what IP number it will be assigned.

Best of luck!

Mar 01, 2011 | HP LaserJet P2015dn Printer

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I have an HP Lasejet 1320 printer and I am trying to reset static IP Address as we are moving from one network to another. I need to know how I can determine the mac address of the printer as I can...


Hi there,
To find the static IP and Mac Address of your printer, press and hold green button for 10 seconds until green and yellow light starts blinking together, it will take out 3 print outs, 1 is printer information, 2nd will be configuration page, 3rd will be the toner status page,
Also you can Check your printer manual. This is the easiest and fastest way to find the printer's MAC address
Alternatively Print out a configuration page.
If you require more assistance, feel free to reply to this post
Thanks for Asking FixYA!
Regards, BA

Feb 08, 2011 | HP LaserJet 1320 Printer

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I have a HP C5180 all-in-one printer connected to a Network. It keeps changing the IP address AND going offline on it's own. I can change the IP address to what the network says it is, but I can't figure...


Hi,
You can set Static IP address according to your network

When you will press the Setup Menu and go to Network Menu You will find an option which says Ip address there you can assign Static IP address

Once done that may be your printer will go offline again and you can set it online by right clicking on the printer and selecting "Set Printer Online" option (Assuming you have Windows OS

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Konica Bizhub C350, need to setup ip address


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Good luck!

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How can i configure a ip printer on network


The first thing you need to do is plug in the power and the Ethernet connection. All network-capable HP printers and JetDirect appliances will default to DHCP mode, which automatically acquires an IP address on any DHCP-enabled network. Even tiny home networks with inexpensive routers have automatic DHCP-assigned IP addresses. Once the printer comes online, it will automatically obtain the first available IP address in the DHCP pool.
Next, you need to figure out what IP address the printer automatically obtained. There are multiple ways to do this. The surest way is to get the printer to tell you what the address is by printing out a network configuration printer report. You'll have to cycle through the options on your particular HP printer to find and print the configuration report. On an HP 4250 for example, you would push Menu, Information, and then Print Configuration to get it to tell you what IP address it's sitting on. The external JetDirect appliances have a button you can press to print the configuration.
If you don't want to or can't physically touch the printer because it's in some remote location, that's not a problem. If you happen to know what the DHCP range is or you can look at the DHCP server itself, you'll quickly be able to see what IP address the printer obtained. If it's a relatively empty network, you can ping the first available IP in the DHCP range and find the printer that way.
Once you know the IP address of the printer, it would be possible to declare you're done and just print to that dynamic IP address. But from a management perspective, you may not want to do this because you want the printer on a fixed and predictable IP address. Really smart network administrators will create static DNS names for the printer and have people point to the name of the printer instead of the IP address. That way, if the printer ever needs to be moved or needs a new IP address, you won't have to change all the servers and workstations pointing to the raw IP address. You can just change the DNS entry in one place and everyone will automatically divert to the new IP address. But before you can assign any DNS entries, you must change the DHCP address.
Changing the IP address
If you want to change the IP address to something static, you can do it via Web interface or command line interface (CLI). But by the time you even start the Web interface, you could be all finished if you used the CLI. We're going to stick with the CLI here because it requires only a few quick commands.
For the purpose of this tutorial, let's say that the printer obtained an IP address of 10.1.1.10 and you want to change it to 10.1.1.100. All you need to do is open up a command prompt and type telnet 10.1.1.10. To change the IP address, type ip: 10.1.1.100.Type exit, and it will ask you whether you want to save the settings. Just press Y to apply the changes.
Let's say you want to take an existing printer that's on 10.1.1.100 and move it to a completely different subnet. Instead of following this entire procedure, just telnet in and change the IP configuration to the new settings before you power down and move the printer. Then, once you plug in the printer to the new network, it will already be ready to go and accessible.
Suppose you want to change the IP address to 10.1.2.100, the subnet mask to 255.255.255.0, and the default gateway to 10.1.2.1. You'd type the following series of commands:
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  • ip: 10.1.2.100
  • subnet-mask: 255.255.255.0
  • default-gw: 10.1.2.1
  • exit
  • y
That last Y key commits the changes, and you will lose the ability to access this printer until you reattach it to the 10.1.2.0/24 network. But once it's reattached, you won't have to go through the whole setup routine of determining the DHCP address and changing it because it will already be configured to 10.1.2.100.

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Does the HP Deskjet 6840 make copies too!


This unit is a plain printer , it doesn't have any scanning or copier features with it. This is a link for the complete details about this unit.

http://reviews.cnet.com/inkjet-printers/hp-deskjet-6840/1707-3156_7-31115699.html

May 24, 2010 | HP DeskJet 6840 InkJet Printer

1 Answer

HP Officejet printer


i assume that your printer is connected to a network. if so, it could be that the printer is set to use dhcp for the ip address. and if that's the case, it's better to set the printer to use static ip address since there would come a time that the dhcp server (a router most of the time) would provide another ip addresses to all the devices connected to it. that could be the reason why you are getting a "no connection" message (disconnecting and reconnecting it at times would solve the problem temporarily).

here are the steps on how to set static ip on the printer using a windows computer.(Note: the installation cd can automatically assign a static IP address as long as the printer does not obtain a dynamic (dhcp) address)

- boot up your computer the normal way so it'll get an ip address from your dhcp server
- then turn off your dhcp server so that the printer will not get any ip address via dhcp
- reset the printer to set its factory default configuration (with no dhcp address)
* unplug the printer from the power
* plug the power cord back in while holding in the printer’s
report button (it will try to find a dhcp server; after about three
minutes of no dhcp response, the printer will default to a static ip address of 192.0.0.192

- then print a configuration page to confirm that the ip address of the printer is set to 192.0.0.192

- then press the report button (wait until IP address is 192.0.0.192 before proceeding. if it remains set to 0.0.0.0, check the network cable connection to the printer and to the network is secure. If some other address appears repeat steps 3 and 4 until the default address appears
- you can now start the software installation cd

*during the installtion, follow these steps:
- select the model of the printer that you are using which is hp officejet before clicking on "next"
- then select "do network settings for me, then press "next
*follow the instructions on the remaining install screens
- the software will pick an ip address in the private 169.254.x.x range (not available on the open Internet) and permanently assign it to the printer. it will also set up a static route to that address in the computer’s printer configuration
- turn the dhcp server back on by turning on the dhcp server by
connecting your cable/dsl modem or dhcp to the network. because the hp now has a permanent static ip address, it will
no longer try to use dhcp server to get an address
- install the software on the other computers on the network who will be using the printer. the installation software will discover the hp printer at the 169.254.x.x address, and will add the static IP address in each computer’s printer configuration

Note: if the installation cd will permit you to change th private ip address from 169.24.x.x, it's better to set it on the same range as of the ip address given by your dhcp server (for example your dhcp server provides ip addresses starting from 192.168.1.100-192.168.1.250, set the printer's ip address to 192.168.1.59-below or any ip address that will not compromise any ip addresses that were already being used by your other devices)

hope this'll help you but if you'll have other concerns just ask me.

ciao!

Jun 28, 2008 | Computers & Internet

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