Cross ballpoint pen won't twist to retract - Office Equipment & Supplies

SOURCE: I dropped a ballpoint pen in the filter...how do I

First, unplug the machine. Remove the front panel by prying the top up a little bit and finding the spring catches on either side. Press the spring catches and lift the top. There will be two small screws that go through the side panels into the front near the top. Remove them and the front panel will come off and you should be able to find your pen.