Question about Kenmore Washing Machines
I have had the washer for 5 months. I called after 1 month saying clothes were not getting clean. I have read the entire manual. I use HE soap. I pack them correctly. Black items may have little patches of white. AND biggest problem: None of the settings allow me to just hang up wash and wear. I travel a lot and the no iron clothes come out very very wrinkled even on delicate and casual. I HATE this washing machine! Never hated a Kenmore product. I hate it and the results.
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Posted on Jan 02, 2017
SOURCE: "OL" error message
I believe that I had this same problem. The machine was skipping the wash cycle. After the water level rose to where you would expect the machine to go into an agitation cycle to wash clothes; it would start a spin cycle and drain the water. In the process of spinning it would stop to display the OL message over and over again as quick as you redistribute the load.
I found the problem to be clothes that got stuck underneath the impeller (round thing at the bottom center of the basket). Somehow I also had clothes get pulled down and got stuck underneath the basket next to the lint filter, these items were shredded to the point that they probably were not causing any issues, none the less they should not have been in there. Even though it was not the problem, I went ahead and took out and cleaned the lint filter since it was within reach.
This machine works a bit different then other machines. The agitation cycle is dependent upon the basket floating up and disengaging from the drive shaft. I guess the clothes that got stuck beneath the impeller did not allow the basket to float high enough to disengage from the drive shaft. Because the basket was still engaged to the drive shaft the drive motor would spin the basket and start a drain cycle rather agitate the load to wash it. The imbalance of the basket caused by the clothes stuck underneath the impeller kicked of the OL error since the basket was spinning at an unacceptable angle. I am not a repair dude but based on my observation of what I did to fix the problem this explanation works for me.
I've attached some pages of a repair manual that I found on-line to illustrate the areas that I am referring to.
Posted on Dec 18, 2008
SOURCE: Dingy Clothes
What is the answer for dingy clothes? I have the same problems and I'm getting ready to get rid of this washer because I'm tired of not getting clean clothes and having my towels smelly after taking them out of the washer.
Posted on Oct 03, 2009
The F02 error code indicates keypad/user interface failure. Most of the time, this is caused by a problem in the keypad/user interface. It can sometimes be caused by a failed control board.You could have an intermittent problem such as a stuck key or contact. As long as the F02 is not displayed, the washer should work normally. You can continue to use it when the F02 is not displayed. It is still safe to use the washer.
Sometimes this problem is caused by a loose wiring harness connection between the keypad/user interface control board and the machine control board.
The F2 error code on this washer indicates a stuck button on the user interface control board. The procedure for accessing the control boards on this washer is shown in the image below. I recommend unplugging the washerand checking the wire harness connection from the user interface control board to the machine control board. Try unplugging the connections and then plugging them back in a few times. Make sure that they are plugged in correctly and then reassemble and test the washer. If the F2 is still displayed, then the user interface control board will need to be replaced.
CLICK ON THIS LINK TO GET THE INSTRUCTIONS HOW TO REMOVE CONTROL BOARD:--
You can order a new user interface control board from the Sears PartsDirect website or from----------
Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.
Posted on Jul 26, 2010
Odds are that if you have your Kenmore washer "looked at" the conclusion will be the same. As for the repair or replace issue, you will have to weigh the age of the machine, the cost of repairs already made or contemplated, and the cost of a replacement.
Posted on Nov 29, 2013
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