Question about Sentry Safe Fire-Safe Personal Safe

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Sentry S0500 won't open

I have a Sentry S0500. it is new but it has set in a closet for several years and I can't remember if I have set a code for it or not. batteries seem to be working ok. how can I open it without tearing it up?

Posted by Anonymous on

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: new sentry csw3813 stuck open

Remove the screw from the backside of the door.

Posted on May 22, 2008

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SOURCE: Sentry Safe (DSW3607 Model) Won't Open

I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button.  The safe opened.  The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe.  Wrong!  Do it my way should this problem happen to you.

Posted on Mar 23, 2009

  • 1 Answer

SOURCE: new sentry csw3813 stuck open

do you have the manual i have the same problem but close and the manual is inside the safe is the original keycode but dont remember it

Posted on Jan 16, 2010

loxmith
  • 21 Answers

SOURCE: Sentry Model 1610 Won't Open

Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438

Posted on Jul 24, 2010

  • 412 Answers

SOURCE: sentry 1610 safe - battery is dying?

I have 2 Sentry 1610 Safes. A fresh alkaline battery MAY open the safe once (maybe twice), and then the same problem. I have a variable DC power supply that I hook up to the battery terminals, set to 9 volts and increase the current until the keypad responds & the deadbolt releases. Sentry has no solution for this problem, as this model is too old & they have no parts or troubleshooting. If you know someone with a small DC Power Supply, you can get your safe open / closed.

Posted on Nov 02, 2010

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Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438

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