Question about Maytag Neptune MAH5500B Front Load Washer
Almost every time the washing machine is paused during a cycle, it will neither restart, nor respond to any setting change attempt.I have tried unplugging for up to 24 hours and whether related or not, machine "fixes itself" when it is good and ready.
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Posted on Jan 02, 2017
There is a service manual behind the control panel it will show you how to test the door locks. If might have a bad lock solenoid.
Posted on Aug 18, 2008
It sounds like your drain pump is going. Neptunes are suppose to neqarly dry the clothes with how fast it spins. A poor drain pump/motor, could cause this to be less effective. There could also be something in the drain lines. I would check that before you pay money on a pump though.
Posted on Feb 28, 2009
sounds like a bearing... although it could be the water pump... water pump is an easy fix... bearing is not an easy fix... take the belt off the bottom of the pump (under the machine) and see if it spins freely by turning it w/ your hand... or if it seems really stiff... if it looks good then it's def. your bearing...
Posted on Jan 15, 2010
Tips for a great answer:
Hi claire64 - Usually when "PAU" displays on the screens, it indicates that the unit thinks that the door is not securely latch when you started the cycle, or the cycle has been interrupted. Try pressing "PAUSE/CANCEL" or "START/PAUSE" once to resume washer. If proves to be ineffective, try reprogramming the unit by unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes, restart unit and resume cycle. If fault reoccurs, then it typically means that the unit either has a faulty door latch assembly or a communication error from the control board. Since there are cost differences in parts, it is always a good idea to have a service tech properly diagnose your appliance.
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