Question about Brother MFC Office Equipment & Supplies
When it was working properly, when you put the paper/envelope in, it used to grab the paper and pull it in a little. Now, when it calls for paper to be loaded and you put it in, it does nothing and is still calling for paper. It does not seem to sense that you have loaded the paper/envelope.
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Envelope printing
Got a 3100CN and had the same problem but found that a) Changing paper size from the web doesn't work but b) Go to the printer control panel on the printer and use the menu to set the paper size for the MPF tray for FREE. Now your application under windows will overide the whatever the printer thinks and will print. Envelope via Word all work without problem. Suggestion . Configure two printers one B&W using tray one and one colour using MPF and you can now quickly select whether to use colour or b&w. Regards John N - N2UYI/G7LTQ
Posted on Jun 02, 2007
SOURCE: Will not print
This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.
If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.
If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.
The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.
Posted on Nov 22, 2008
Testimonial: "Absolutely useful although I didn't see it when I worked it out by my own."
SOURCE: Paper "grabber" won't grab
Sounds very similar to my problem. In my case the Feed Switch ( Button on front console) got changed to load from the front tray, although paper was in back. I hit feed switch and changed to rear tray. Now it loaded and printed.
Posted on Dec 02, 2009
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