Question about Samsung RF4287HARS French Door Refrigerator

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Engineer baffled... We have the above appliance which is only 5 months old. Two days ago, both fridge and freezer stopped working. Lights and front display still work, and it threw up an error code "81E". We have just had the Samsung engineer visit, and he doesn't know the code. He phoned his base, and they didn't know either! He has now gone away with a promise of trying to find out what the code means, and a cursory, "I'll ring you when I know more"...

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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catriver
  • 878 Answers

SOURCE: freezer stopped working

Solomonau, it's hard to tell without being there exactly what is going on. I do know however,that in April of 2005 Samsung came out with a bullitin regarding the cap tube. It states that it has been inserted into the dryer incorrectly and can cause no cool situations. This is part of the sealed system which should be covered for 5 years. What you are describing sounds like a partial restriction, which could be taking place in that dryer and cap tube. If you were to post your model number, I would be able to tell if yours was included in this bullitin. You can then contact Samsung and inquire about this service bullitin, Catriver..post back.

Posted on Sep 20, 2006

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dididsaythat
  • 291 Answers

SOURCE: SAMSUNG AMERICAN STYLE FRIDGE FREEZER MODEL RS21DCNS

Sounds like u need to replace fan motor

Check fan motor for continity IF none replace fan motor

Posted on Oct 12, 2007

  • 9 Answers

SOURCE: SAMSUNG RS20CCMS

Defrost by turning off for 48 hours and the unit will work ok (for a while)
Its a design fault common to many Samsung Side By Sides

Posted on Sep 06, 2008

  • 5 Answers

SOURCE: loud noise from the freezer side

The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.

Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).

Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.

Posted on Sep 20, 2008

  • 1 Answer

SOURCE: I have a Samsung Waltz

I have a Samsung Waltz double door fridge, i had a noise from the fan for a few days and now the noise has gone so the fan has stopped and the fridge is not cooling as normal, freezer is working ok. This fan would switch off when the door was opened

Posted on Oct 15, 2010

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1 Answer

I have power going into my fridge freezer but the lights inside the fridge are not coming on and the compressor is not running and the items in the freezer are thawing out. Is there a trip switch?


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and clean the pipes that leed too the 'evaporator' and dress the V shaped guides for frosting liquid with salt
and clean it with bleach
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so leave it off a few days
clean it with 5% bleach water solution

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so replace the fan and clean out the pipes
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and the jobs a goan

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The fluxating temps bottom to top and top to bottom freezing are a result of the "air damper and baffle assy" not functioning properly. I would attempt fo make my case with LG that this started while the unit was under full warranty and persists today.

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2001 GE side by side refrigerator model TGX26KRDA WW Beginning about a month ago the refrigerator temperature rose to 60 deg. F. Freezer remained well below 0 deg F. Checked baffle which was open and...


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Refrigerator will not get cold, but freezer works


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Len West

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The fridge part of my fridge freezer keeps freezing everything,


Hello

I have the same problem and have talked to the manufacturer. They said to turn off the appliance for 24 hours then it should be good as new when you switch it back on. Obviously you'll have to find somewhere for your freezer contents. I'm going to try this myself tonight.

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Refrigerator will not get cold, but freezer works


Do you know if the compressor in the back is running? If you can check that out get back to me and we can go from there. Most times if the fan in the freezer is running the defrost timer is ok.

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