Question about Promise SmartStor NS4300N Network Storage Server

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Promise SmartsStor NS4300N NAS HDD not detected

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Posted on Jan 02, 2017

drifterK
  • 4924 Answers

SOURCE: I have a promise NS4300N

You should have run the configuration tool and make sure it is connected to the network ..even if you have only one connection ...Probably you will have to change the way it connects to the router by choosing another IP address into the router's range ..or ..make the other changes..if the network is a tcp/ip protocol ..and has its own ip address ..during the setting you will have to choose a browser too and all kinda things..so ..I would run the advance configuration ..and follow instructions in the manual..
To get to its setting you will probably have to connect it directly ..and make the changes it needs on the network card ..(it may need manual setting for the ip address subnet mask ..and default gateway ..(in this case the router's Ip will be the one ..and the subnet mask wil be 255.255.255.0 and an IP address according to the slot is plugged in and the router's range )The fact that it is not seen in the network means it is not connected to the router proper way ..so run the configuration anyway .
if you do not have the manual ..here is a link
http://firstweb.promise.com/upload/Support/Manual/NS4300N_PM_v1.8.pdf

Posted on Aug 07, 2011

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1 Answer

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Hi there!
Same issue here
Running win XP on my laptop and I have my LaCie NAS on my network and was working fine 'til today.
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