Question about Miele s558 Silver Moon Vacuum

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Miele silver moon power head parts

Wheel

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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reddevil6
  • 1673 Answers

SOURCE: Miele vacuum loses power automatically

Could have a problem with the motor, there also is a speed control circuit board mounted by the motor that may be starting to go bad.

Posted on Jun 17, 2008

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  • 97 Answers

SOURCE: miele s558 Silver Moon

It is not generally necessary to replace the entire cord reel, although occasionally it is.

Here's the quick and easy DIY way to make your cord reel work again: you will need a #2 phillips head screwdriver, any flat head screwdriver, a pair of scissors, and a zip-tie.

First, remove the bag compartment lid by gently prying the hinge parts inward with the flathead screwdriver until you can lift it free. Remove bag and exhaust filter, and then remove the two screws holding the rear control panel on. Lift the front of the control panel upward until you hear a horrible unpleasant crunching noise. You didn't break it.

Lift that free, and remove all screws from the top of the main housing. (I believe there are 6 or so... but I can't remember off the top of my head.) The housing should then lift free.

You should now be able to see your cord reel. see if it wiggles back and forth along the central axle. If it does, you'll want to place the zip tie around the side of the axle which is away from the large round copper contacts which look almost like leaf springs. This will ensure that the contacts make electrical contact again. Cut off the excess zip-tie.

When putting the parts all back together, it is essentially a reverse of the disassembly, but be sure that you thread the cord through the hole in the back of the housing before you attempt to screw the housing down, or you will be very sad; both because you'll have to disassemble it again, and because you'll probably jack up your cord and have to replace the reel, which is what we're trying to avoid.

Test machine. If it works: party. If not, you will have to replace the cord reel.

For further clarification on the process, contact me.

Good luck,

-R

Posted on Mar 07, 2009

  • 2 Answers

SOURCE: miele silver moon vacuum just quit

Usually this is a problem with the electric circuits in the hose / handle.

Posted on Feb 01, 2010

VacuumRepair
  • 438 Answers

SOURCE: I just bought a Miele s558 Silver Moon, seems like

Greetings from GoVacuum,

Ahh, the Miele Silver Moon model S558i. This is great model that I know a lot about because I actually own this exact model. I have had my Silver Moon now for going on 10 years, with almost no problems. The motors in the Silver Moons are excellent, and should last 20 or 25 years without problems. This particular model did have one major problem however. This is the first model that Miele put the suction controls in the handle of the hose of the vacuum, allowing the user to easily adjust the suction setting with fingertip controls. The problem with these models is that static electricity (usually happens when vacuum carpeting) causes the hose to shut down the power to off. You can be in the middle of vacuuming, and all of a sudden the vacuum will turn off. You can easily turn back on the vacuum with the push of a button, but it's irratating for sure.

Miele did come up with a solution for this problem with a newly redesigned hose, part number SES125-3. Since this new design has come out I haven't had a single issue with my hose. The way you can tell if you have the old or new hose is by the numbers (or lack of ) on the different suction levels. If your hose goes up to 1100 Watts, then this is the older style hose. If you're hose simply has a minimum to high setting with no numbers at all on the hose, then this is the redesigned 125-3 hose.

If you have the older style hose, I would get the dealer that sold you the vacuum to exchange the old hose for the new hose, you definitely don't want to have to buy that new hose ($150+). If you have the new hose, then I would say stick with the Silver Moon over the newer Miele models, in my opinion the Silver Moon is one of the most durable models that Miele has ever made.

The only other thing you need to be careful of is the cord reel. When you are retracting the cord reel, it's best to kind of guide the cord back in, and take it slow rather then just stepping on the cord rewind pedal. The cord reel can sometimes be touchy, especially if you are rough with it. If you're careful with it, you should never have any problem with the vacuum cleaner as long as you change the filters on a regular basis as well as the bags.

I hope this helps, if you have any further questions, please feel free to contact me at chris (dot) jones (at) govacuum (dot) com.

Thank you,

Chris Jones
GoVacuum.com

Posted on Mar 18, 2010

Testimonial: "Fantastic. Really appreciate the expertise."

VacuumRepair
  • 438 Answers

SOURCE: My Miele Silver Moon

Greetings from GoVacuum,

Ahh yes, the Silver Moon. One of Miele's best made vacuums ever! So good that out of all the different vacuums that I could of chose for my home, the Miele S558 Silver Moon was the one I chose.

When you're Reset button is flashing, this simply means that it's time to replace the HEPA filter on your vacuum cleaner. Miele included this feature on their upper end models to alert the user when their filter needed to be changed.

The Miele Silver Moon uses Genuine Miele S-Class HEPA Filter for S300i/S600i, and Miele S7 Uprights. Miele Part # 04854915 (replaces 04854911) Which can be purchased from GoVacuum for $52.95 with free shipping.

Once you have installed the new HEPA filter, simply press down on the flashing Reset button to restart the 50 hour internal timer inside. Miele recommends to replace this filter after every 50 hours of vacuuming.

If this answer was helpful, please click on the helpful Thumbs Up icons in the top right hand corner of this Solution.

If you have a repair that you would like explained, please check out our Q & A website, askgovacuum.com.

Thank you very much,

Chris Jones
GoVacuum.com

Posted on Mar 18, 2010

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1 Answer

Miele Silver Moon Losing Suction Power


That is possible, also check for a.m. exhaust filter off the motor. Usually a very fine filter to stop dust that gets past the bag. May just need to open it up and clean out the accumulated debris.

May 02, 2013 | Miele s558 Silver Moon Vacuum

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Miele Silver Moon Losing Suction


if there's no blockages and filters all OK it's probably the suction fan that as worn down and not creating as much suction..

May 02, 2013 | Miele s558 Silver Moon Vacuum

1 Answer

MIELE Silver moon turns off after about 10 minutes of using. If I press the "+" button on the handle, it'll turn on again and start up again. Is this an overheat thing or a hose thing?


That sounds like a hose issue, but to make sure it's not an overheat issue I would recommend ensuring that the hose, wand, and dirt tube through the power-head are all clear and free of obstruction. Also try raising the height adjust on your power head: if you have it set too low, air can't move through the carpeting and therefore it will overheat the motor and also not clean as effectively as it could. If all of these things check out, you will have to replace the hose with an SES-125A, but once you've done this you will not have the issue again. Cheers! -R

Aug 03, 2011 | Miele s558 Silver Moon Vacuum

2 Answers

We have a Miele Silver Moon vacuum that isn't


Hi dear.There are two type of attachments for this vacuum cleaners to pick up the pets hair,fluff & so on.They call it"Turbo & Power Brush".Turbo brush operates with machines suction & Power one operates with small electric motor which is built in the unit.They work with the same prenciple.There is a belt drives the rotary brush.OK.there are two small yellow screw underneath the unit.Please undo them,take of the cover & clean the rotary brush,check for the belts tension.It should be enough tight to drive the brush.If not ask for spare part from Miele in your country.After cleaning please put it back in order.To test it,attached to the vacuum.Turn the power on for Turbo brush,as long as suction starts,brush should start turning too.For the Power one,there should be power button on the handle to turn it on & off.Press it.It should work.On both of the unit,brush should spin good & strong enough to do the job when it's attached the surface you are vacuuming.Check the brush after each use,cleaned if neccesary. I hope that helps.Thanks.

Aug 01, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

I just bought a Miele s558 Silver Moon, seems like


good vacuums bags are very expensive and parts too
return it

May 11, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

The wand that connects to the power head at the powerhead connection broke(sheared off) fine crack


Hello,

Unfortunatley the Wand for your Miele is sold as an entirely assembly only. Miele does not sell pieces of this wand separately. In order to fix your wand you'll need to purchase a new wand assembly complete.

The wand on your Miele is the Miele SET210 Wand. Here's a link if you need to purchase one;
http://www.govacuum.com/miele-172.html

I would probably guess that your wand broke off right at the bottom where it connects into the power nozzle. Unfortunately this is the weakest part of the wand as you can probably see. The wand narrows into a thinner plastic here, and I've seen a few wands crack off right on the bottom part.

Please feel free to request a repair clarification if you have any questions about how to repair your vacuum.

If you found this helpful, please be sure to rate it by clicking the thumbs up icon. I really appreciate that.

Chris J.

Mar 21, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

I just bought a Miele s558 Silver Moon, seems like it's from 2000 or so. If it's in good condition, can I expect this machine to last another ten years? Or would it have been better to buy a lower end...


Greetings from GoVacuum,

Ahh, the Miele Silver Moon model S558i. This is great model that I know a lot about because I actually own this exact model. I have had my Silver Moon now for going on 10 years, with almost no problems. The motors in the Silver Moons are excellent, and should last 20 or 25 years without problems. This particular model did have one major problem however. This is the first model that Miele put the suction controls in the handle of the hose of the vacuum, allowing the user to easily adjust the suction setting with fingertip controls. The problem with these models is that static electricity (usually happens when vacuum carpeting) causes the hose to shut down the power to off. You can be in the middle of vacuuming, and all of a sudden the vacuum will turn off. You can easily turn back on the vacuum with the push of a button, but it's irratating for sure.

Miele did come up with a solution for this problem with a newly redesigned hose, part number SES125-3. Since this new design has come out I haven't had a single issue with my hose. The way you can tell if you have the old or new hose is by the numbers (or lack of ) on the different suction levels. If your hose goes up to 1100 Watts, then this is the older style hose. If you're hose simply has a minimum to high setting with no numbers at all on the hose, then this is the redesigned 125-3 hose.

If you have the older style hose, I would get the dealer that sold you the vacuum to exchange the old hose for the new hose, you definitely don't want to have to buy that new hose ($150+). If you have the new hose, then I would say stick with the Silver Moon over the newer Miele models, in my opinion the Silver Moon is one of the most durable models that Miele has ever made.

The only other thing you need to be careful of is the cord reel. When you are retracting the cord reel, it's best to kind of guide the cord back in, and take it slow rather then just stepping on the cord rewind pedal. The cord reel can sometimes be touchy, especially if you are rough with it. If you're careful with it, you should never have any problem with the vacuum cleaner as long as you change the filters on a regular basis as well as the bags.

I hope this helps, if you have any further questions, please feel free to contact me at chris (dot) jones (at) govacuum (dot) com.

Thank you,

Chris Jones
GoVacuum.com

Mar 18, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

My Miele Silver Moon "Reset" light is blinking. What do I do?


Greetings from GoVacuum,

Ahh yes, the Silver Moon. One of Miele's best made vacuums ever! So good that out of all the different vacuums that I could of chose for my home, the Miele S558 Silver Moon was the one I chose.

When you're Reset button is flashing, this simply means that it's time to replace the HEPA filter on your vacuum cleaner. Miele included this feature on their upper end models to alert the user when their filter needed to be changed.

The Miele Silver Moon uses Genuine Miele S-Class HEPA Filter for S300i/S600i, and Miele S7 Uprights. Miele Part # 04854915 (replaces 04854911) Which can be purchased from GoVacuum for $52.95 with free shipping.

Once you have installed the new HEPA filter, simply press down on the flashing Reset button to restart the 50 hour internal timer inside. Miele recommends to replace this filter after every 50 hours of vacuuming.

If this answer was helpful, please click on the helpful Thumbs Up icons in the top right hand corner of this Solution.

If you have a repair that you would like explained, please check out our Q & A website, askgovacuum.com.

Thank you very much,

Chris Jones
GoVacuum.com

Feb 19, 2010 | Miele s558 Silver Moon Vacuum

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