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Brio polar express Christmas tree won't light up. I changed the batteries and it still won't work. Is there some place that it could be repaired?

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Hi, any chance you can

There is a small screw hole on top of the train, down inside what looks to be the smoke stack.  Then insert 2 AAAs!

Posted on Dec 15, 2008

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  • 1 Answer

SOURCE: Brio remote control express doesn't move anymore

I wish I could help - I have exactly the same problem! Train opened Christmas Day, worked ok. Batteries seemed to gradually die 2-3 days later. Replaced all 3 sets of batteries twice, but nothing. Initially I got sounds, but nothing now.

Posted on Dec 29, 2009

  • 1 Answer

SOURCE: My Brio RC train Express model, does not work,

Hi, Im actually looking for instructions for this train online? cant find any?
But.... I think your problem may be down to the fact that the train itself has 2 separate battery compartments! one in the front carriage holding 2 x aa batteries [which powers the wheels and headlamp] and one in the rear carriage which holds 4 x LR44 button cells [to power the rc link and sound effects] not obvious.
What I want to know is what are the little black and red buttons for?

Posted on Jan 14, 2011

  • 59 Answers

SOURCE: polar express lantern stoped working how do i get the battery changed

The battery is not replaceable according to the manufacturer.
Sorry!

Posted on Dec 02, 2012

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1 Answer

I need a brio remote control. Can I buy one ?


Click on this link below and contact Brio for a replacement remote control to your express train

http://brio.knex.com/AboutBrio/Contact_Information.php

Aug 13, 2010 | Brio Remote Control Express Train

2 Answers

My Brio RC train Express model, does not work, changed batteries,tried both channels A@B, and cannot find solution, please help


Hi, Im actually looking for instructions for this train online? cant find any?
But.... I think your problem may be down to the fact that the train itself has 2 separate battery compartments! one in the front carriage holding 2 x aa batteries [which powers the wheels and headlamp] and one in the rear carriage which holds 4 x LR44 button cells [to power the rc link and sound effects] not obvious.
What I want to know is what are the little black and red buttons for?

Feb 05, 2010 | Brio Toys

3 Answers

Remote control train won't work


The wires will have pulled off the circuit board inside.

Remove screws (force a hex driver in there) and solder wire back on.

Train surgey (geddit) is very fiddly. Have a drink first! ;-)

Dec 29, 2009 | Brio Remote Control Express Train

2 Answers

Brio remote control express doesn't move anymore


I wish I could help - I have exactly the same problem! Train opened Christmas Day, worked ok. Batteries seemed to gradually die 2-3 days later. Replaced all 3 sets of batteries twice, but nothing. Initially I got sounds, but nothing now.

Dec 27, 2009 | Brio Remote Control Express Train

1 Answer

How do i change a battery?


Look for a tiny cross head screw then look for a small cross head screwdriver! ;-)

That will open a compartment that you need to put 2 AA batteries in.

Don't open the triangular screws - you will have tiny cog wheels all over the floor!

Dec 23, 2009 | Brio Polar Express Battery Engine

2 Answers

I don't have a Brio triangular screwdriver


The battery is easy to replace. The screw is located in the black "smokestack" and will require a small size phillips-head screwdriver to unscrew. The rest is easy--lift up on the black smokestack (I usually leave the screw in place), and the two AA batteries are located end-to-end in the body.

Oct 24, 2009 | Brio Mighty Red Locomotive

1 Answer

Polar express battery powered wood engine works and then doesn't


Try forcing a tiny hex screwdriver in the triangular hole.

Almost certainly a lose wire that you can solder back.

A great sense of achievement will result given that you didn't have to buy another one from China and trash yours!

So annoying that Brio have to use these screws given how flaky their toys are - they are almost designed to fail as the wires are so short they break quite quickly.

Good luck!

Sep 05, 2009 | Brio Polar Express Battery Engine

1 Answer

How do i get battery out of polar express train


There is a screw down deep inside the chimney. Unscrew it and it slides off.

Aug 29, 2009 | Brio Polar Express Battery Engine

1 Answer

Need to replace battery in brio big red engine


There is a battery down deep in the steam spout on top (black chimney type thing). Unscrew it and it slides off the front and allows you to insert 2 AAA batteries.

Dec 08, 2008 | Brio Polar Express Battery Engine

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