Question about ASUS Transformers Pad Infinity TF700TWIFI 64GB, 1 Yr Int. Warranty

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TF700 WON'T TURN ON

WON'T BOOT UP

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There are a couple things to try.

Possible Problem: The tablet may have gone to sleep and a newly installed app or update is preventing the tablet from coming out of hibernation.

Solution: The tablet likely needs to re-start.

The trick is to know whether your tablet is in hibernation (actually running but not screen is turned off) or if it is actually turned off.

Scenario 1, tablet is on but is in hibernation mode
1. Press and hold the power button until you feel the vibrate. Then release. Wait 3 minutes (to make sure the tablet shuts down). After the 3 minutes go to scenario 2

Scenario 2, tablet is turned off.
1. Press and hold the power button. Keep pressing even after you feel the vibration (for about 30 seconds).

Other possible solutions:
If that does not work, then ...

2. Disconnect the tablet from the keyboard and press and hold (same as step 1 scenario 2).

3. If the others methods do not work, connect the tablet to a PC (with internet connection). Leave the tablet connected for a minimum of 30 minutes, but upto 2 hours. With the tablet connected to the PC, press and hold the power button (same as step 1 scenario 2).

If none of those worked, connect the tablet to a TV or monitor using the HDMI connection. If the TV/monitor displays the tablet, then use the display on the TV to reset to factory defaults and force a re-boot. While it is shutting down, disconnect from the TV.

If that does not work, check the user manual for how to reset the tablet to factory default settings.

Last but not least, contact Asus support because you might have to send it for service. But I suspect scenario 1 will work for you.

Posted on Feb 18, 2014

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