Question about Samsung DMB28AFS Dishwasher
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Posted on Jan 02, 2017
I also had the 9E error code on my Samsung dishwasher DMT800RHS mmodel. I had to call Samsung and the nearest authorized Samsung service representative came to my house last Tuesday, January 29, 2013. The cost of the call is $100 which really annoyed me off considering the dishwasher is only 1 1/2 years old. Two South Korean guys showed up and to fix the problem just press down on the Heavy, Delicate and Power button at the same time for a few seconds and a menu will appear on the top left hand corner of the panel. Scroll down the menu by pressing the Normal button until you reach "FT" and the dishwasher will automatically fill up and then autimatically drain. If it does not drain then scroll down to "S" and the dishwasher will drain. Thsi should get rid of the 9E error message and your dishwasher will work fine but if not you have to repeat the procedure maybe 2 or 3 times until the 9E error message disappears. If you constantly get the 9E error message then you may need to replace the part which is about $60. The part is extremely sensitive to either hard water or food particles which is why the 9E error message appears. Therefore, scrape your dishes thoroughly so the food particles are minimized and the sensor does not go off which causes the 9E error message.
Posted on Feb 02, 2013
I had same 9E low water level error. Removed the lower nozzle, then the plate at that bottom (lots of screws to remove) that covers the float. On the underside of that plate was a thin round piece of rubber that I think you would call a gasket. It was far to big and excess gasket was outside of the groove made for it. The excess was in the area around the float. I figure it was interfering with float operation. I snipped it and retreaded it into the groove. I have not had a 9E error since and have cancelled service call that would have cost me min $104.
Posted on Jun 16, 2013
Tips for a great answer:
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