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I assume you have an answer by now but if not. Cable between receiver and camera is the issue. One of the jacks has 3 black rings on it, which must go into the receiver. The other has 2 black rings and goes into the camera.
Most all mice are simple USB devices as far as most Operating System are concerned and a manufacturer supplied driver should not be necessary.
Do other USB devices work on your computer? Have you tried unplugging the wireless USB dongle that goes to the mouse and plugging it back in? Another option might be to unplug the wireless USB dongle, turn off your computer, wait 2 minutes, turn on your computer, wait until your Operating System loads fully and you are logged in, plug in the wireless USB dongle.
Also try changing the batteries in the mouse. Try another USB port for the wireless USB dongle. Other than that, it might be dead. You can call RadioShack for assistance if that does not pan out for you: 1-800-843-7422
I have exactly the same problem. This product seems faulty or something? My transmitter does not go on and I also can't work out where the batteries go besides if I had to open the thing up and check whats inside (which i do not want to do). The strange thing is that when I plug the transmitter directly into the camera it works as a (wired) remote. Weird. I think I should just have paid the extra money and gone with the original Canon intevelometer instead of this two-bit massed produced piece of shyte. Let me know if you figure out how to operate this frustratingly **** product.
Hi Koonjul. I have a similar problem with my Giga Juke occasionally, and the way I get around it is to power off (at the mains) both the server and the slave units. Switch back on the server and wait for it to connect to the network successfully. Then switch back on the slave unit and it usually reconnects to the server successfully. If this doesn't work, then switch them both off at the mains again and also power off the network router. Switch back on the router and wait for it to come back up completely. Then switch back on the server and slave units as above.
If the Giga Vu hangs, hold down the two end buttons of the 5 along the bottom, then press the power button for a few seconds. This should now turn off the device. Give it a few seconds then turn it back on. Some times I have to plug in the power for a couple of minutes before turning it back on.