Question about Dell Inspiron Mini 10 Notebook

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Cannot connect to internet...troubleshooting says authentication failed

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Password for the WiFi device is needed for authentication.

Posted on Nov 02, 2015

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Posted on Jan 02, 2017

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SOURCE: intel wirless connectivity interruption

go to the run program on your computer. in its box, type in cmd.exe. Your MS DOS will come up. type ipconfig/ release. then type ipconfig/ renew. If that does not work, try doing a system restore to an earlier time. if that does not help, google your issue. Your issue is minor. I have had that happen to me before. Once I did all three of these things that I have mentioned here, it got fixed. I did all three of them, so I cannot tell you a direct pinpoint of which one actually corrected the problem. Ohh, I also cleared out the cache of my computer and went to my hard drive properties, and cleaned up the disk. I defragmented my hard drive as well.

Posted on Sep 04, 2008

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Problems authenticating a router in a computer is a common problem when installing a router or if your internet service gets disrupted. It is easy to solve and only requires a few steps to fix. A router forwards data from a computer to a computer network. The network can be between multiple computers, such as one would need in an office. The network can also, and more usually in households, used for connecting to the internet. Open "System Preferences" in the Applications folder in Finder. Open "Network" under "Internet and Wireless." Click "Advanced" and select "TCP/IP." Select "Renew DHCP License" and click ok. Attempt to connect to the internet. If the internet is still not connecting, restart the router and try the steps again. b> For non-Macs b> Open "Wireless Network Connection" from the wireless tab at the bottom of the screen. Select "Change Advanced Settings." Choose the "Wireless Networks" tab. Choose the wireless network you want to connect to and select the "Properties" button. Under the "Association" tab, make sure the Network Authentication has the proper security level chosen. Enter your network key if your security code is anything other than "Open" or "Shared." Select OK and try to connect. Go Back to "Wireless Networks" tab -> "Properties" and click on "Authentication" tab and un-select the "Enable authentication for the network" selection if the network key is still not authenticating the router. Select OK and try to connect.
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NOTE: The WorkCentre was designed to send e-mail through internal corporate mail servers. In most cases, if using your Internet Service Provider (ISP) mail server, the scan to e-mail process will fail because most ISP mail servers require SMTP authentication to send mail. Contact your ISP for additional information.

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Just for you to be aware, a red light on the router means it failed.
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To troubleshoot the issue follow the below steps

1.Try disbaling and enabling the wireless lan card

2.Check whether Ip addresses assigned in the wireless network card.If the address is assigned by dhcp and not assigned in network card means assign static ip in the range supported in the networkand ping the website or gateway.

3.If the ip is assigned already means try pinging the gateway and dns server .If ping is success means the connection between router and pc and internet is good .In that case you have to check whether authentication is successful if any authentication is used.

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Depending on the make or router, the internet light may just signify that that an internet signal is detected and not that it is actually authenticated to use the internet. If you can get to the diagnostics or log page of the router and look for 'Chap authentication'. If this has failed then the username and/or password is not being accepted by the ISP.

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Currently, there are various ways that ISPs control their users. That is, the WAN IP is provided only when the user is checked as an authorized user. The ISPs currently use three ways: 1. Check if the 'MAC address' is valid 2. Check if the 'Host Name' is valid, e.g., @home 3. Check if the 'User ID' is valid, e.g., RR-Toshiba Authentication Service, RR-Manager Authentication Service, RR Telstra If you are not able to get the Internet IP from the ISP, check which authentication method your ISP uses and troubleshoot the problem as described below.

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